Sales/Retail (Grand Rapids, MI)

Highland River Group dba Ashley; Kentwood (MI); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

401(k) + Company Match

Health, Dental & Vision Insurance

Short Term Disability & Life Insurance

Paid Birthday Leave

Employee Discounts

Employee Assistance Program (EAP)

Job summary

Highland River Group dba Ashley in Kentwood, MI is seeking a Retail Sales Professional to make a meaningful impact by helping customers create beautiful homes. The role offers uncapped earning potential and a fully paid training program for those without experience.

Candidates should be driven, self-motivated, and possess strong communication skills. Benefits include paid time off, health insurance, a 401(k) plan with company match, and employee discounts. Ready to start making a difference? Apply now!

Qualifications

• Must connect and build genuine relationships.
• Strong interpersonal and listening skills are necessary.
• Dependable with a strong work ethic.
• Must be open to learning and growing.

Responsibilities

• Ensure every guest has an exceptional experience.
• Create a fun and engaging shopping environment.
• Address guest concerns quickly and efficiently.
• Stay up-to-date with training and share knowledge.
• Acquire new customers through leads and referrals.
• Submit accurate orders and follow up with customers.
• Contribute to team efforts by sharing best practices.
• Maintain regular communication with the sales manager.
• Help maintain a safe and clean store environment.

Skills

Strong communication skills

Relationship building

Problem-solving

Self-motivated

Coachable

Flexible availability

Job description

Make a Meaningful Impact: Join Our Ashley Team in Kentwood, MI as a Retail Sales Professional!

Transform Houses into Homes and Lives along the Way!

Are you driven by purpose and energized by teamwork? Do you have exceptional communication skills and a knack for solving problems? Are you someone who sees “no” as an opportunity to learn and grow? Then we have the perfect opportunity for you! Join us at Highland River Group Ashley Furniture and help our customers create beautiful homes while building lasting relationships and making a real difference in their lives.

Here’s Why You’ll Love Being Part of Our Team:

• Uncapped Earning Potential! Make $50,000 to $90,000+ per year by helping people find the perfect pieces to create their dream spaces
• Your Choice, Your Way: Choose between Commission Sales or Non-Commission Sales, each with generous bonus opportunities
• Prime Location: Work in our beautiful Ashley Furniture store at 3160 28th St. SE., Kentwood, MI 49512
• We Invest in You: No experience? No problem! We offer a fully paid training program with a dedicated trainer to set you up for success

Are You the Right Fit?

• Relationship Builder: Can you connect and build genuine relationships with people?
• Communication Pro: Do you have strong communication, interpersonal, and listening skills?
• Self‑Motivated & Resilient: Are you driven to win and not afraid of a “no”?
• Coachable & Dependable: Do you have a strong work ethic and are you open to learning and growing?
• Flexible: Do you have open availability (day/early evening shifts, weekends, holidays)?

Your Purpose as a Retail Sales Professional:

Your mission is to ensure every guest has an exceptional experience in our store. You’ll be more than just a salesperson; you’ll be a guide, a problem‑solver, and a trusted advisor.

Here’s What You’ll Do:

• Create Joy: Make shopping fun, engaging, and easy for our guests
• Be Part of Something Bigger: Contribute to a culture of enthusiasm and passion for serving customers
• Solve Problems: Address guest concerns quickly and efficiently, maintaining our store’s reputation
• Share Your Knowledge: Stay up-to-date with training and share product knowledge (styles, fabrics) with guests
• Build Connections: Acquire new customers through leads and referrals
• Ensure Accuracy: Submit accurate orders and follow up with customers to ensure their satisfaction
• Team Up: Contribute to the team effort by sharing best practices and supporting your colleagues
• Communicate: Maintain regular communication with your sales manager
• Make it Safe: Help maintain a safe and clean store environment

Amazing Benefits:

• Paid Time Off (PTO)
• 401(k) + Company Match
• Health, Dental & Vision Insurance - Starts right away!
• Short Term Disability & Life Insurance
• Paid Birthday Leave & Paid Holidays
• Employee Discounts, Employee Assistance Program (EAP), Working Advantage, and more!

Bonus Points:

Previous experience in sales, retail sales, furniture, restaurant, or real estate is a plus!

Ready to Start Making a Difference?

Apply now and join our purpose-driven team!