Retail Sales Associate

Ashley Furniture Industries; Gurnee (IL); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Employee discounts

401K

Paid time off

Job summary

Ashley Furniture Industries is looking for a Retail Sales Associate in Gurnee, Illinois. You will be the first point of contact for guests, turning store visitors into loyal customers by demonstrating product expertise and fostering a welcoming environment.

The ideal candidate should be outgoing, possess excellent communication skills, and have the ability to work in a fast-paced environment. After training at $15.00/hr, you can earn commissions with no earning limit, alongside a comprehensive benefits package.

Qualifications

• At least 18 years old.
• 1 year customer service and/or sales experience is preferred.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Provide outstanding service experience for every customer and guest.
• Accurately and efficiently process sales orders.
• Meet and exceed sales goals.

Skills

Customer service experience

Sales skills

Communication skills

Ability to lift 25 lbs

Reliable attendance

Education

High school diploma or equivalent

Job description

Overview

We Don't Follow Trends, We Create Them. Make some serious Cash! For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Purpose At Ashley

As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.

What You’ll Do

• Thrives in an environment that rewards for delivering world-class service and delighting our guests.
• Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
• Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
• Address customer concerns independently whenever possible
• Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
• Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
• Meet and exceed sales goals, align to KPI’s and performance standards
• Complete any additional tasks as assigned by management

What You Bring

• Legally authorized to work in the US.
• At least 18 years old
• Ability to lift, tug, and pull 25 lbs with or without accommodation.
• High school diploma or equivalent, preferred
• 1 year customer service and/or sales experience, preferred
• Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
• Conveys information in a way that inspires action
• Gets excited by developing and sharing fresh ideas
• Ability to work flexible hours, including weekends and holidays
• Communicates information in a motivating manner that prompts action
• Flourishes in an environment that values exceptional service and customer satisfaction
• Maintain reliable attendance

What’s In It For You

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Extended health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K

Compensation and Benefits

The first two weeks of training are paid at an hourly rate of $15.00 to $15.40 per hour, at the minimum wage rate in the location where you work. After completion of the initial training period, eligible employees can earn commissions and incentives on sales and quarterly bonuses based on sales performance, with no maximum earnings. Commission and other incentive amounts differ based on product types and sales volume.

Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts and 401(k) to eligible Team Members. Depending on your hire date and any specific requirements of your work location, you may be eligible for up to 80 hours of PTO during the first calendar year of your employment, which includes paid sick leave in accordance with applicable legal requirements.

Notice

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility