Retail Sales Associate

Ashley Furniture Industries; Broadview (IL); On-site; USD 28,080 - 34,320; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Employee Discount from 10% - 30%

401K

Life/Disability Insurance

Flex Spending Account

Job summary

Ashley Furniture Industries is looking for a Retail Sales Associate in Broadview, Illinois. This role focuses on transforming store guests into loyal customers by providing outstanding service and guiding them through their purchasing decisions.

Candidates should enjoy interacting with others, possess excellent customer service skills, and be able to work flexible hours. The compensation includes a minimum annualized pay of $31,200 with commission potential based on sales performance, alongside a range of comprehensive benefits.

Qualifications

• Legally authorized to work in the US.
• At least 18 years old.
• Ability to lift, tug, and pull 25 lbs with or without accommodation.
• 1 year customer service and/or sales experience preferred.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Guide store guests to create loyal customers.
• Provide outstanding service experience for every customer.
• Process sales orders and handle cash transactions accurately.
• Manage inventory and support loss prevention procedures.
• Meet and exceed sales goals as per KPI standards.

Skills

Customer service

Sales experience

Outgoing and friendly demeanor

Ability to convey information effectively

Education

High school diploma or equivalent

Job description

We Don't Follow Trends, We Create Them.

Make some serious Cash!

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Purpose At Ashley

As a Retail Sales Associate, transform store guests into loyal customers. When guests enter the store, you’re the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley’s products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.

What You’ll Do

• Thrives in an environment that rewards for delivering world-class service and delighting our guests.
• Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
• Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
• Address customer concerns independently whenever possible
• Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
• Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks
• Meet and exceed sales goals, align to KPI’s and performance standards
• Complete any additional tasks as assigned by management

What You Bring

• Legally authorized to work in the US.
• At least 18 years old
• Ability to lift, tug, and pull 25 IBS with or without accommodation.
• High school diploma or equivalent, preferred
• 1 year customer service and/or sales experience, preferred
• Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
• Conveys information in a way that inspires action
• Gets excited by developing and sharing fresh ideas
• Ability to work flexible hours, including weekends and holidays
• Communicates information in a motivating manner that prompts action
• Flourishes in an environment that values exceptional service and customer satisfaction
• Maintain reliable attendance

What’s In It For You

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Extended health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K

Compensation

Minimum annualized pay is $31,200 for full-time employees (who receive only hourly pay their first two weeks), plus biweekly incentive pay based on attainment of written sales, with no maximum earnings, and bonus potential for attainment of specified sales goals. After an initial two-week training period, eligible employees can earn commissions and incentives on sales, bonuses, and other weekly and monthly incentives based on sales performance, with no maximum earnings. Commission and other incentive amounts differ based on product types and sales volume.

Benefits

When you join our family, you are eligible to participate in our comprehensive benefits programs which include Health, Dental, Vision, Life/Disability, Flexible Spending Accounts and 401(k) to eligible Team Members. Depending on your hire date and any specific requirements of your work location, you may be eligible for up to80 hours of PTO during the first calendar year of your employment, which includes paid sick leavein accordance withapplicable legal requirements.

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility