Administrative Assistant (Grandville, MI)

The Highland River Group; Grandville (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Birthday off - with pay

Health, Dental, Vision benefits

Life and AD&D insurance

Short Term Disability

401K plan with company match

Employee furniture and mattress-discnt

Employee Assistance Program

Professional Development Program

Promotions from within

Job summary

The Highland River Group Ashley Furniture in Grandville, MI seeks an engaging Administrative Office Assistant to support the store team, handle bookkeeping basics, data entry, and daily reporting. This role requires strong customer service, attention to detail, and the ability to work in a fast-paced retail environment.

You will work retail hours including weekends, with benefits such as PTO, health insurance, and a path for professional development.

Qualifications

• Strong customer service and communication skills.
• Experience assisting customers in a retail environment preferred.
• Attention to detail in data entry and filing tasks.

Responsibilities

• Provide exceptional assistance to our retail store guests.
• Support team members and managers on daily tasks and projects.
• Take ownership of daily tasks and assigned projects.
• Handle bookkeeping and basic accounting tasks.
• Data entry and analysis of internal reports.
• Complete regular daily scheduled reports.
• Maintain office and sales records as needed.
• Process daily orders and answer/direct phone calls.
• Ensure filing processes and systems are maintained.
• Monitor and order office supplies as necessary.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal communication

Detail oriented

Retail experience

Education

High school diploma or equivalent

Job description

The Highland River Group Ashley Furniture in Grandville (Wyoming), MI is looking for an engaging, customer focused, positive Administrative Office Assistant to join our team.

This position works in our vibrant beautiful Ashley retail store located at 4830 Wilson Ave SW, Grandville, MI. This essential role requires dedicated team members who enjoy working with people and specialize in being efficient and paying attention to critical details while working in a fast-paced, multi-task filled, retail work environment.

Key Responsibilities Include:

• Provide exceptional assistance to our retail store guests
• Support team members, and managers
• Take ownership of and execute daily tasks and assigned projects
• Ability to tackle bookkeeping & basic accounting tasks
• Data entry and analysis of internal reports
• Complete regular, daily scheduled reports
• Maintain office and sales records as needed
• Process daily orders
• Answer and direct phone calls
• Ensure filing processes and systems are maintained
• Monitor and order office supplies as necessary
• Other duties as assigned

Requirements for Success:

• Able to work retail hours including weekends and some early evenings, as scheduled
• Detail oriented – Attention to Detail
• Ability to have fun
• A high school diploma or equivalent is required
• Good interpersonal / customer service communication skills
• Prior retail customer service, office, or administrative experience is preferred
• Self-starter, the ability to work independently and as a contributing team member

The Highland River Group Ashley offers our valued Teammates:

• Competitive Pay
• Paid Time Off
• Birthday off - with pay
• Health, Dental, and Vision Benefits, starting right away
• Life and AD&D Insurance - 100% paid by Highland River.
• Short Term Disability - 100% paid by Highland River.
• 401Kplan with Company Match
• Employee Furniture and Mattress Discounts
• Employee Assistance Program
• Professional Development Program
• Promotions from within & much more

About the Highland River Group:

The Highland River Group doing business as Ashley is a third-generation, Veteran family-owned and operated retail furniture business, dedicated to Our Vision, "Be The Difference", which drives everything we do.