Sales - Retail Counter

Pick Your Part; Largo (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Pick Your Part in Largo, Florida is seeking a customer service representative responsible for delivering exceptional service to all walk-in customers. Duties include managing sales at the front counter, using inventory software for parts identification, and coordinating with parts pullers.

The ideal candidate should have strong customer service skills, good communication abilities, and a flexible schedule. High School diploma or equivalent is preferred, along with prior automotive experience.

Qualifications

• Strong customer service background.
• Effective communication skills.
• Automotive experience preferred.
• Team-oriented mindset.
• Flexibility to work variable schedules.

Responsibilities

• Provide superior customer service to walk-in customers.
• Process cash and credit transactions using POS systems.
• Communicate with parts pullers for customer needs.
• Set up and maintain physical displays of popular parts.
• Inspect returned parts for credits or claims.

Skills

Customer service skills

Communication skills

Attention to detail

Problem-solving skills

Time-management skills

Education

High School or G.E.D. Equivalent

Job description

Description

Responsible for providing a superior customer service experience to all walk-in customers.

• In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
• Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
• Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them.
• Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
• Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims.
• Assumes other duties as assigned.

Requirements

Basic Qualifications

Education & Experience

• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment

• Office environment, requires walking, standing, or sitting for several hours at a time.
• Perform repetitive motion tasks on computer.