Sales Representative Water Quality

Lavallee Systems; Sudbury (MA); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Bonus based on performance

Company parties

Training & development

Retirement plan

Commission-based incentive plan

Job summary

Lavallee Systems in Eastern Massachusetts is seeking a Water Quality Sales Representative to evaluate homeowner water concerns, perform on-site tests, and tailor treatment options.

You will develop leads through community events and referrals, present proposals, explain financing, and close sales while maintaining CRM records. Training and mentorship are provided; prior sales or water chemistry knowledge is a plus, with a goal-driven, customer-focused mindset.

Qualifications

• High school diploma or equivalent required.
• Associate's or bachelor's degree in chemistry, environmental science, biology, or related field preferred.
• Sales experience 1–3 years preferred.
• Basic understanding of water chemistry and environmental health concepts.
• Able to explain science behind water treatment in simple terms.

Responsibilities

• Conduct in-home consultations to evaluate water quality and provide tailored solutions.
• Perform on-site water chemistry tests and explain results clearly.
• Develop leads from marketing programs, referrals, inbound calls, and local events.
• Proactively generate new business through outreach and cultivating relationships.
• Develop new lead sources through networking and local partnerships.
• Prepare and present proposals, explain financing options, and close sales.
• Maintain accurate activity records and customer notes in CRM.
• Follow up on completed installations to ensure satisfaction and identify upgrades.

Skills

Sales experience

Interpersonal skills

Communication skills

Ability to explain technical info

Education

High school diploma or equivalent

Associate's or bachelor's in chemistry or environmental science

Tools

CRM

ServiceTitan

Microsoft Office

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Tired of just having a job? At Lavallee Systems, we offer a career - one where you'll grow, earn well, and make a real impact. Join our award-winning team and become part of a local company that values craftsmanship, integrity, innovation, and teamwork. We're offering a competitive wage and benefit package and, more importantly, a workplace where you can thrive for years to come.

The Water Quality Sales Representative plays a vital role in delivering clean, safe, and great-tasting water to homeowners throughout our service area. This position combines science-based problem-solving with relationship-driven selling. You'll learn how to assess household water chemistry, educate customers about treatment options, and guide them toward healthier, more efficient homes.

This is an opportunity to build a professional sales career with a high-growth residential water quality company. Training and mentorship are provided; motivation, curiosity, and integrity are required.

Wage and Benefits Package

• Base salary $45-50,000, based on experience, plus commission (performance-based incentive plan).
• Paid Time Off: Up to 4+ weeks vacation and sick time based on length of service
• Paid Holidays: 7
• Yearly Bonus
• Health & dental insurance: 50% company-paid
• Term Life Insurance: 100% Company Paid
• Retirement Plan: 3% company match
• Additional Insurance Available: Short-term disability, long-term disability, accident, and vision
• Paid, structured training and product certification program.

Responsibilities

• Conduct in-home consultations with homeowners to evaluate water quality concerns and provide tailored solutions.
• Perform on-site water chemistry tests (hardness, pH, chlorine, iron, TDS) and explain results in clear, everyday language.
• Develop leads from marketing programs, referrals, inbound calls, and local community events.
• Proactively generate new business through direct outreach and cultivating new customer relationships.
• Develop new lead sources through networking, community engagement, and local partnerships.
• Prepare and present proposals, explain financing options, and close sales professionally.
• Maintain accurate activity records and customer notes in CRM (ServiceTitan, etc.).
• Follow up on completed installations to ensure satisfaction and identify opportunities for upgrades or service memberships.
• Participate in daily sales huddles and ongoing training to enhance product and technical knowledge.
• Represent the company's brand values - professionalism, integrity, and commitment to customer health - in every interaction.

Skills / Abilities / Experience

• High school diploma or equivalent required.
• Associate's or bachelor's degree in chemistry, environmental science, biology, or related field preferred.
• Experience in sales (1-3 years) preferred.
• Basic understanding of water chemistry and environmental health concepts.
• Ability to learn and communicate the science behind water treatment systems.
• Strong interpersonal and communication skills; able to connect with homeowners.
• Confidence presenting and explaining technical information in simple terms.
• Highly motivated, organized, and goal-oriented with a desire to grow in sales.
• Proficient with digital tools (CRM, mobile forms, Microsoft Office).
• Valid driver's license and reliable vehicle.

Performance Metrics

• Sales growth relative to target.
• Conversion rate of appointments to closed sales.
• Customer satisfaction and review rate following installations.
• Accuracy and completeness of CRM documentation.

About Us

Lavallee Systems is an award-winning plumbing, heating and A/C company based in Eastern Massachusetts. Founded by Jim Lavallee and family-owned for over 30 years, we have a reputation for excellent service, impeccable attention to craft, and a commitment to guiding clients to make informed decisions about their options for system repair and replacement.