Sales Representative - Mazda

Patrick Motors Inc.; Massachusetts; On-site; USD 65,000 - 100,000; Full time

Job summary

Patrick Motor Group in Auburn, MA is seeking a Full Time Sales Representative to sell new and used vehicles while delivering outstanding customer service. You will understand customer needs, present and demonstrate vehicles, and guide buyers from initial contact through test drives, financing, and final contracts.

The role requires staying current on product knowledge, market trends, and building lasting relationships to drive repeat business; snow removal on the lot may be required.

Qualifications

• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Familiarity with automotive financing and leasing options.
• Knowledge of vehicle features and specifications.
• Valid driver's license and ability to read/write/speak English.

Responsibilities

• Provide exceptional customer service by actively listening to customer needs, answering inquiries, and addressing concerns.
• Develop a deep understanding of the vehicles you are selling, including features, specifications, and pricing.
• Conduct effective vehicle demonstrations to showcase features, benefits, and advantages of various models.
• Guide customers through the sales process, from initial contact to test drives, financing, and finalizing sales contracts.
• Achieve or exceed sales targets and quotas set by the dealership or employer.
• Actively seek out and generate leads through referrals, cold calls, and networking.
• Maintain regular follow-up with potential and existing customers to build relationships and ensure customer satisfaction.
• Negotiate terms and conditions with customers to reach a mutually beneficial agreement.
• Complete all necessary paperwork, including sales contracts, financing agreements, and other documentation accurately and efficiently.
• Stay informed about industry trends, competitor offerings, and market conditions to better serve customers.
• Foster long-term customer relationships to encourage repeat business and referrals.
• Snow removal on the lot
• All other tasks assigned by management

Skills

Excellent communication

Negotiation skills

Customer service

Attention to detail

English fluency

Valid driver's license

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Auburn, MA, US

Salary Range: $65,000.00 To $100,000.00 Annually

Role Overview:

The Sales Representative is responsible for selling new and used vehicles to customers while providing excellent customer service. This role involves understanding the needs and preferences of customers, presenting and demonstrating vehicles, and closing sales deals. This employee is also expected to stay up to date with product knowledge, market trends, and maintain positive customer relationships.

Key Responsibilities:

• Provide exceptional customer service by actively listening to customer needs, answering inquiries, and addressing concerns.
• Develop a deep understanding of the vehicles you are selling, including features, specifications, and pricing.
• Conduct effective vehicle demonstrations to showcase features, benefits, and advantages of various models.
• Guide customers through the sales process, from initial contact to test drives, financing, and finalizing sales contracts.
• Achieve or exceed sales targets and quotas set by the dealership or employer.
• Actively seek out and generate leads through various methods, including referrals, cold calls, and networking.
• Maintain regular follow-up with potential and existing customers to build relationships and ensure customer satisfaction.
• Negotiate terms and conditions with customers to reach a mutually beneficial agreement.
• Complete all necessary paperwork, including sales contracts, financing agreements, and other documentation accurately and efficiently.
• Stay informed about industry trends, competitor offerings, and market conditions to better serve customers.
• Foster long-term customer relationships to encourage repeat business and referrals.
• Snow removal on the lot
• All other tasks assigned by management

Qualifications:

• High school diploma or equivalent.
• Preferred prior experience in sales, preferably in the automotive industry.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Familiarity with automotive financing and leasing options.
• Knowledge of vehicle features and specifications.
• Valid driver's license.
• Sales certifications or training may be a plus.
• A customer‑centric approach and a passion for the automotive industry.
• Computer and communication skills must be at an intermediate level.
• Employee must have attention to detail.
• Employee must be able to read, write, understand and speak English.

Physical Demands:

Employee must be able to sit for long periods of time. Use their hands to handle control or feel objects, tools, or controls. Repeat the same movements for 7hrs a day. Occasionally need to lift boxes up to 10 lbs. Occasional bending, walking, and mobility will be necessary. Employee must be able to get in and out of vehicles and shovel/ assist with snow removal when necessary. Ability to stand, walk, climb, stoop/bend, and reach. Employee must be able to speak clearly for repetitiously for up to 7-8 hours a day.

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“Patrick Motor Group was founded on honest work, a love for cars and the people who drive them. We believe in community, building strong relationships and enjoying what we do. Sales and service delivered with respect, trust and quality – that's the Patrick Motor Group.”

Patrick Motor Group, LLC is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.