Sales Representative - Volkswagen

Patrick Motors Inc.; Massachusetts; On-site; USD 65,000 - 100,000; Full time

Job summary

Patrick Motor Group, LLC in Auburn, MA is seeking a Full Time Sales Representative to sell new and used vehicles and deliver outstanding customer service. You will understand customer needs, demonstrate vehicles, and guide them from test drive to financing and contract completion.

Stay informed about models, features, pricing, and market trends; build relationships for repeat business and referrals; meet or exceed sales targets; and perform paperwork accurately while complying with dealership

Qualifications

• High school diploma or equivalent.
• Preferred prior experience in automotive sales.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Knowledge of vehicle features and specifications.
• Valid driver's license.
• Reading, writing and speaking English.
• Computer and communication skills at an intermediate level.
• Attention to detail.

Responsibilities

• Provide exceptional customer service by actively listening to customer needs, answering inquiries, and addressing concerns.
• Develop a deep understanding of the vehicles you are selling, including features, specifications, and pricing.
• Conduct effective vehicle demonstrations to showcase features, benefits, and advantages of various models.
• Guide customers through the sales process, from initial contact to test drives, financing, and finalizing sales contracts.
• Achieve or exceed sales targets and quotas set by the dealership or employer.
• Actively seek out and generate leads through various methods, including referrals, cold calls, and networking.
• Maintain regular follow-up with potential and existing customers to build relationships and ensure customer satisfaction.
• Negotiate terms and conditions with customers to reach a mutually beneficial agreement.
• Complete all necessary paperwork, including sales contracts, financing agreements, and other documentation accurately and efficiently.
• Stay informed about industry trends, competitor offerings, and market conditions to better serve customers.
• Foster long-term customer relationships to encourage repeat business and referrals.
• Snow removal on the lot
• All other tasks assigned by management

Skills

Excellent communication

Strong negotiation

Customer service oriented

Reading writing English

Computer skills

Attention to detail

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Auburn, MA, US

Salary Range: $65,000.00 To $100,000.00 Annually

Role Overview

The Sales Representative is responsible for selling new and used vehicles to customers while providing excellent customer service. This role involves understanding the needs and preferences of customers, presenting and demonstrating vehicles, and closing sales deals. This employee is also expected to stay up to date with product knowledge, market trends, and maintain positive customer relationships.

Key Responsibilities

• Provide exceptional customer service by actively listening to customer needs, answering inquiries, and addressing concerns.
• Develop a deep understanding of the vehicles you are selling, including features, specifications, and pricing.
• Conduct effective vehicle demonstrations to showcase features, benefits, and advantages of various models.
• Guide customers through the sales process, from initial contact to test drives, financing, and finalizing sales contracts.
• Achieve or exceed sales targets and quotas set by the dealership or employer.
• Actively seek out and generate leads through various methods, including referrals, cold calls, and networking.
• Maintain regular follow-up with potential and existing customers to build relationships and ensure customer satisfaction.
• Negotiate terms and conditions with customers to reach a mutually beneficial agreement.
• Complete all necessary paperwork, including sales contracts, financing agreements, and other documentation accurately and efficiently.
• Stay informed about industry trends, competitor offerings, and market conditions to better serve customers.
• Foster long-term customer relationships to encourage repeat business and referrals.
• Snow removal on the lot
• All other tasks assigned by management

Qualifications

• High school diploma or equivalent.
• Preferred prior experience in sales, preferably in the automotive industry.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Familiarity with automotive financing and leasing options.
• Knowledge of vehicle features and specifications.
• Valid driver's license.
• Sales certifications or training may be a plus.
• A customer-centric approach and a passion for the automotive industry.
• Computer and communication skills must be at an intermediate level.
• Employee must have attention to detail.
• Employee must be able to read, write, understand and speak English.

Physical Demands

Employee must be able to sit for long periods of time. Use their hands to handle control or feel objects, tools, or controls. Repeat the same movements for 7hrs a day. Occasionally need to lift boxes up to 10 lbs. Occasional bending, walking, and mobility will be necessary. Employee must be able to get in and out of vehicles and shovel/ assist with snow removal when necessary. Ability to stand, walk, climb, stoop/bend, and reach. Employee must be able to speak clearly for repetitiously for up to 7-8 hours a day.

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“Patrick Motor Group was founded on honest work, a love for cars and the people who drive them. We believe in community, building strong relationships and enjoying what we do. Sales and service delivered with respect, trust and quality – that's the Patrick Motor Group.”

Patrick Motor Group, LLC is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.