Sales Representative - Mazda

Patrick Motors Inc; Auburn (MA); On-site; USD 65,000 - 100,000; Full time

Job summary

Patrick Motor Group in Auburn, MA is seeking a Sales Representative to sell new and used vehicles and deliver outstanding customer service. You will listen to customer needs, demonstrate vehicles, and guide them through the sales process from inquiry to closing.

Responsibilities include achieving sales targets, generating leads, completing paperwork, and maintaining long-term customer relationships. A high school diploma and valid driver’s license are required; automotive experience is a plus.

Qualifications

• Customer service mindset and ability to understand client needs.
• Strong negotiation and persuasive abilities.
• Excellent communication and interpersonal skills.
• Proficient reading, writing and speaking English.
• Attention to detail and accurate paperwork.

Responsibilities

• Provide outstanding customer service and actively listen to needs.
• Demonstrate vehicles and explain features, pricing and options.
• Guide customers from first contact to test drive and sale closure.
• Process financing, paperwork and contracts accurately and efficiently.
• Meet or exceed sales targets and generate leads.
• Maintain customer relationships for repeat business and referrals.

Skills

Customer service

Negotiation

Communication

English proficiency

Attention to detail

Teamwork

Education

High school diploma

Tools

Computer skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Auburn, MA, US

Salary Range: $65,000.00 To $100,000.00 Annually

Role Overview:

The Sales Representative is responsible for selling new and used vehicles to customers while providing excellent customer service. This role involves understanding the needs and preferences of customers, presenting and demonstrating vehicles, and closing sales deals. This employee is also expected to stay up to date with product knowledge, market trends, and maintain positive customer relationships.

Key Responsibilities:

• Provide exceptional customer service by actively listening to customer needs, answering inquiries, and addressing concerns.
• Develop a deep understanding of the vehicles you are selling, including features, specifications, and pricing.
• Conduct effective vehicle demonstrations to showcase features, benefits, and advantages of various models.
• Guide customers through the sales process, from initial contact to test drives, financing, and finalizing sales contracts.
• Achieve or exceed sales targets and quotas set by the dealership or employer.
• Actively seek out and generate leads through various methods, including referrals, cold calls, and networking.
• Maintain regular follow-up with potential and existing customers to build relationships and ensure customer satisfaction.
• Negotiate terms and conditions with customers to reach a mutually beneficial agreement.
• Complete all necessary paperwork, including sales contracts, financing agreements, and other documentation accurately and efficiently.
• Stay informed about industry trends, competitor offerings, and market conditions to better serve customers.
• Foster long-term customer relationships to encourage repeat business and referrals.
• Snow removal on the lot
• All other tasks assigned by management

Qualifications:

• High school diploma or equivalent.
• Preferred prior experience in sales, preferably in the automotive industry.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Familiarity with automotive financing and leasing options.
• Knowledge of vehicle features and specifications.
• Valid driver's license.
• Sales certifications or training may be a plus.
• A customer-centric approach and a passion for the automotive industry.
• Computer and communication skills must be at an intermediate level.
• Employee must have attention to detail.
• Employee must be able to read, write, understand and speak English.

Physical Demands:

Employee must be able to sit for long periods of time. Use their hands to handle control or feel objects, tools, or controls. Repeat the same movements for 7hrs a day. Occasionally need to lift boxes up to 10 lbs. Occasional bending, walking, and mobility will be necessary. Employee must be able to get in and out of vehicles and shovel/ assist with snow removal when necessary. Ability to stand, walk, climb, stoop/bend, and reach. Employee must be able to speak clearly for repetitiously for up to 7-8 hours a day.

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“Patrick Motor Group was founded on honest work, a love for cars and the people who drive them. We believe in community, building strong relationships and enjoying what we do. Sales and service delivered with respect, trust and quality – that's the Patrick Motor Group.”

Patrick Motor Group, LLC is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.