Sales Representative - Appliance Sales Major Appliances

NFM; Des Moines (IA); Vor Ort; USD 64.000 - 85.000; Vollzeit

Benefits dieser Stelle

Same day pay

Competitive pay increases

Staff discount

401(k) with company match

Tuition reimbursement

Volunteer opportunities

Zusammenfassung

Nebraska Furniture Mart is seeking a Sales Representative to help customers create homes they love. You will deliver world-class service, greet customers, and guide them through the sales process using Ten Steps of the Sales.

Responsibilities include meeting sales targets, resolving post-order issues with teammates, and using catalogs, the internet, and workshops to deepen product knowledge. A high school diploma and strong communication are preferred.

Qualifikationen

• High School Diploma or GED preferred.
• Excellent communication skills required.
• Customer-centric and professional appearance.
• Strong self-motivation and positive attitude.
• Ability to build rapport and trust with customers.
• Ability to enter data quickly and accurately.
• MS Office proficiency and internet navigation.
• English/Spanish bilingual a plus.
• Pre-employment background check required.

Aufgaben

• Greet customers on the sales floor in a timely manner.
• Identify and resolve post-order problems with customer care teams.
• Meet or exceed sales targets and goals set by the Sales Manager.
• Leverage catalogs, internet, and workshops to gain product knowledge.
• Support management and collaborate with sales staff to ensure teamwork.

Kenntnisse

Excellent communication

Customer-centric

Self-motivated

Rapport building

Data entry speed

English/Spanish bilingual

Ausbildung

High School Diploma or GED

Tools

MS Office

Internet navigation

Jobbeschreibung

At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937-people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $64,000 - 85,000 annually (100% Commission)

Job Description: Your Piece of the Puzzle

This is not your typical sales job! A career in sales at NFM means helping our loyal customers create a home that they love. As NFM's Sales Representative, you will provide world class service to NFM customers by using Ten Steps of the Sales and performing the following duties.

Job Duties: A Day in the Life

• Monitor Constantly circulate the sales floor and greet customers in a timely manner. Avoid "grouping" or other behaviors that prevent effective greetings
• Manage Identify and resolve all post-order problems quickly and efficiently. Partner with other sales staff or customer care teams whenever necessary to ensure prompt and thorough problem resolution
• Plan Maximize the sales process. Achieve all sales targets and goals as assigned by the Sales Manager, including sales volume, gross margin%, add-on sales and returned merchandise
• Assist Use all existing tools, such as catalogs, internet, workshops, etc. to acquire expert knowledge of the assigned product lines
• Collaborate Support the department's management staff. Demonstrate teamwork at all times with all NFM work groups

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma or GED preferred
• Excellent communication skills
• Professional, neat and clean-cut appearance
• High degree of self-motivation and project positive attitude
• Customer centric and enjoys serving others
• Ability to establish rapport and develop trust with customers
• Ability to enter data quickly and accurately
• Ability to use MS Office applications and navigate the internet
• English/Spanish bilingual speakers preferred
• Pre-employment screening includes, but isn't limited to, criminal background check

Benefits: What's in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture - Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You’ll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer