Sales Representative

Home Appliance; Twinsburg (OH); On-site; USD 35,000 - 100,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Home Appliance in Twinsburg, OH, is looking for a Sales Representative to guide customers through appliance purchases in our showroom. You will provide product knowledge, schedule deliveries, and follow up after sales to build lasting relationships.

This full-time role rewards performance with strong earning potential, a base plus commissions, and opportunities through manufacturer programs. Weekend availability is required, with a supportive team culture and ongoing training.

Qualifications

• Previous sales or customer service experience preferred.
• Outgoing personality with exceptional interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Self-motivated with the drive to achieve sales goals and deliver results.

Responsibilities

• Create an exceptional customer experience by helping customers identify the best appliance solutions to meet their needs and budget.
• Serve as a product expert by educating customers on appliance features, specifications, benefits, and available options.
• Build lasting customer relationships through proactive communication and follow-up throughout the sales process.
• Coordinate with sales support, delivery, service, and operations teams to ensure a seamless customer experience.
• Assist customers with delivery scheduling, rebate processing, and post-sale support.
• Maintain showroom appearance by ensuring displays are clean, organized, current, and customer-ready.
• Participate in ongoing product and sales training to continuously improve knowledge and performance.
• Develop and maintain relationships with local builders, designers, contractors, and other industry professionals.
• Consistently achieve individual and team sales goals.
• Perform additional duties as assigned.

Skills

Outgoing personality

Strong communication

Self-motivated

Team-oriented

Customer service

Attention to detail

Retail schedule

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Full-Time | Home Appliance | Twinsburg, Ohio

About Home Appliance

Home Appliance has proudly served Northeast Ohio since 1962. What began as a small appliance service company has grown into one of the region's premier appliance retailers with three locations and a reputation for delivering an exceptional customer experience. Our success is driven by our commitment to integrity, teamwork, accountability, and creating customers for life.

Position Summary

The Sales Representative is responsible for guiding customers through the appliance purchasing process by providing product knowledge, expert recommendations, delivery scheduling assistance, and post-sale follow-up. This position reports to the Sales Manager and is based in our Twinsburg Showroom.

This is an excellent opportunity for a relationship-focused sales professional who enjoys helping customers find the perfect solution for their needs. You'll join a team that consistently achieves its goals through exceptional customer service, ongoing professional development, and a commitment to customer satisfaction.

If you're looking for a rewarding career with strong earning potential, a supportive team environment, and a healthy work-life balance, we'd love to hear from you.

Compensation

• First-year anticipated earnings of approximately $70,000
• Includes $35,000 base salary plus commission and manufacturer spiffs
• Second-year anticipated earnings of $90,000-$100,000+ for committed sales professionals
• Additional income opportunities through manufacturer incentive programs
• Unlimited earning potential

Schedule

• Full-time position
• Weekend availability required
• Monday through Friday training schedule
• Once trained, two days off during the week and occasional weekends off

Responsibilities

• Create an exceptional customer experience by helping customers identify the best appliance solutions to meet their needs and budget.
• Serve as a product expert by educating customers on appliance features, specifications, benefits, and available options.
• Build lasting customer relationships through proactive communication and follow-up throughout the sales process.
• Coordinate with sales support, delivery, service, and operations teams to ensure a seamless customer experience.
• Assist customers with delivery scheduling, rebate processing, and post-sale support.
• Maintain showroom appearance by ensuring displays are clean, organized, current, and customer-ready.
• Participate in ongoing product and sales training to continuously improve knowledge and performance.
• Develop and maintain relationships with local builders, designers, contractors, and other industry professionals.
• Consistently achieve individual and team sales goals.
• Perform additional duties as assigned.

Qualifications

• Previous sales or customer service experience preferred.
• Outgoing personality with exceptional interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Self-motivated with the drive to achieve sales goals and deliver results.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Proficient in Microsoft Word, Excel, and Outlook.
• Willingness to learn appliance products, features, and industry trends.
• Ability to work a retail schedule, including weekends.
• High school diploma or GED required.
• Occasional travel may be required for meetings, training, or visits to other company locations.

Why Join Home Appliance?

• Established and growing company serving Northeast Ohio since 1962
• Three locations with a strong reputation for customer service and excellence
• Collaborative, team-oriented culture that values accountability and integrity
• Opportunity to make a meaningful impact and grow professionally within the organization
• Competitive compensation and benefits package