Sales Representative

Insight Global; Tempe (AZ); On-site; USD 28,000 - 37,000; Full time

Job summary

Insight Global is seeking a motivated customer service/sales support professional in Tempe, AZ to qualify leads by telephone, answer questions, and refer prospects to the appropriate sales team.

You will handle inbound and outbound calls, record customer information, and use MS Office and CRM tools to support a high‑volume operation. The role offers about $23.50/hour.

Qualifications

• Experience in Customer Service or Sales Support; looking to grow in your Sales career.
• Excellent oral communication skills.
• Inbound and outbound calling experience.
• Strong PC skills and working knowledge of MS Office and CRM.
• Strong ability to actively listen and determine customer needs.
• Highly motivated, competitive, self-starter.

Responsibilities

• Completes telephone calls to establish and qualify leads and prospects for the sales force.
• Handles incoming customer calls to extend contact, sell products/services, and ensure satisfaction and retention.
• Responds to inquiries generated by advertising.
• Records customer information and maintains data records in appropriate tools.
• Ensures information is recorded timely, accurately and clearly.
• Coordinates work activities to meet operational volume requirements.
• Cultivates new qualified leads through cold and warm calls (outbound and inbound).

Skills

Excellent oral communication

Active listening

Inbound calling

Outbound calling

CRM

MS Office

Self-starter

Motivated

Tools

CRM

MS Office

Job description

Job Description

This role will qualify leads by telephone and refer to the appropriate sales team. They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer’s needs, estimated shipment volume, revenue potential, and answer customer questions regarding the company’s services.

Key Responsibilities:

• Completes telephone calls to establish and qualify leads and prospects for the sales force
• Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
• Handles inquiries generated by advertising
• Records customer information and maintains data records in appropriate tool
• Ensures information is recorded timely, accurately and in a clear understandable manner
• Coordinates work activities to achieve the volume expected to meet operational requirements
• Cultivating new qualified leads through both cold and warm calls (outbound/inbound)

Average pay $23.50/hr

Skills and Requirements

• Experience within Customer Service or Sales Support experience – Looking to grow in your Sales career
• Excellent oral communication skill
• Inbound and outbound calling experience
• Strong PC skills and a working knowledge of MS Office and CRM
• Strong ability to actively listen and determine customer's needs
• Highly motivated, competitive, self-starter

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].