Sales Representative

Insight Global; Tempe (AZ); On-site; USD 28,000 - 37,000; Full time

Job summary

Insight Global is hiring a lead qualification specialist in Tempe to qualify prospective clients by telephone and route opportunities to the sales team. You will handle inbound calls, perform outbound outreach, and document customer needs and potential revenue, driving customer satisfaction and growth.

The role requires strong communication, CRM proficiency, and motivation to excel in a fast-paced sales environment.

Qualifications

• Experience in Customer Service or Sales Support, looking to grow in sales.
• Excellent oral communication skills.
• Inbound and outbound calling experience.
• Strong PC skills and a working knowledge of MS Office and CRM.
• Strong ability to actively listen and determine customer needs.
• Highly motivated, competitive, self-starter.

Responsibilities

• Completes telephone calls to qualify leads and prospects for the sales force.
• Handles incoming customer calls and extends contact to sell products/services and retain customers.
• Responds to inquiries from advertising.
• Records customer information and maintains data in the CRM/system.
• Ensures information is recorded timely and accurately.
• Coordinates work activities to meet operational goals.
• Cultivates new qualified leads through cold and warm calls (outbound/inbound).

Skills

Lead qualification

Oral communication

Inbound/outbound calling

MS Office

CRM

Active listening

Self-starter

Tools

CRM

MS Office

Job description

Job Description

This role will qualify leads by telephone and refer to the appropriate sales team. They will perform this by making outbound calls to or accepting inbound calls from prospective clients to determine the customer’s needs, estimated shipment volume, revenue potential, and answer customer questions regarding the company’s services.

Key Responsibilities:

• Completes telephone calls to establish and qualify leads and prospects for the sales force
• Handles incoming customer calls with the intent of extending contact to sell new or additional products and/or services and to provide customer satisfaction and retention
• Handles inquiries generated by advertising
• Records customer information and maintains data records in appropriate tool
• Ensures information is recorded timely, accurately and in a clear understandable manner
• Coordinates work activities to achieve the volume expected to meet operational requirements
• Cultivating new qualified leads through both cold and warm calls (outbound/inbound)

Average pay $23.50/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Experience within Customer Service or Sales Support experience – Looking to grow in your Sales career
• Excellent oral communication skill
• Inbound and outbound calling experience
• Strong PC skills and a working knowledge of MS Office and CRM
• Strong ability to actively listen and determine customer's needs
• Highly motivated, competitive, self-starter