Sales Representative

FedEx Freight; Memphis (TN); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Tuition Reimbursement

Job summary

FedEx Freight is seeking a Sales Specialist I—an entry-level role responsible for selling transportation brokerage services and developing relationships with new and potential customers. The position is hybrid, and candidates must live within commuting distance to Memphis, TN or Akron, OH.

The role focuses on identifying prospects, cold calling, and nurturing client relationships while coordinating with finance, operations and legal teams to ensure smooth service delivery.

Qualifications

• Bachelor’s degree in business administration, management or related field required.
• In lieu of related degree, a high school degree or GED with four years of relevant experience accepted.
• 2+ years of relevant experience with a Bachelor’s degree in business administration, management or related field.
• High school diploma/GED plus 4 years of relevant experience accepted in lieu of an undergraduate degree.

Responsibilities

• Identify and develop relationships with prospective clients.
• Develops and executes sales strategy and customer engagement.
• Manage account relationships for day-to-day needs including pricing and billing.
• Identify services and pricing that meet customer needs.
• Track sales activities in CRM and negotiate rates.
• Facilitate contracts, RFPs and bids in collaboration with cross-functional teams.
• Coordinate with teams to ensure timely payment of invoices.
• Identify and escalate unresolved customer issues and new service opportunities.
• Adhere to laws, regulations and company policies.
• Perform other duties as required.

Education

Bachelor’s degree in business administration, management or related field

High school diploma/GED + 4 years relevant experience

Job description

While this position is Hybrid, qualified candidates must live within commuting distance to either Akron, Ohio or Memphis, TN.

Position Overview

The Sales Specialist I is an entry level sales role that is responsible for selling transportation brokerage services by generating new opportunities and developing relationships with new and potential customers. Responsibilities include but not limited to identifying prospects, cold calling, cultivating relationships, servicing all customer needs, initiating and monitoring the completion of all customer contracts, requests for proposal and bids. The position will also be responsible for interacting and collaborating across other areas (finance, operations, legal, etc.) to ensure operational success for the customer/ to communicate all necessary information to ensure operations has the necessary information to execute.

Essential Functions

• Identify, qualify, obtain and develop relationships with prospective clients through various communication channels or other lead generating opportunities.
• Develops and executes sales strategy and customer engagement strategy.
• Manage account relationships with new customers as the primary point-of-contact for day-to-day needs, including ongoing communications, pricing, consultative services pertaining to the industry and supply chain options and coordination of customer’s needs, billing, collections, and other activities.
• Identifies services and pricing that meet customer needs.
• Track and maintain all sales activities in CRM and manage rate and lane negotiations.
• Facilitating the administrative process related to the approval and completion of contracts, requests for proposals and bids in collaboration with the other cross-functional areas and leadership.
• Responsible for partnering with team members to ensure the correct and timely payment of invoices. Contacts customer to obtain the necessary information to resolve discrepancies and works with customer when necessary to expedite payment.
• Identify and escalation unresolved customer issues, continuous improvement, and new service opportunities to leadership.
• Adhere to all applicable laws/regulations, as well as company policies and procedures.
• Perform other duties as required.
• Education
• Bachelor’s degree in business administration, management or related field required;
• In lieu of related degree, a high school degree or GED and additional four (4) years experience in a customer service or related area will be accepted.

Minimum Qualifications

• 2+ or more years of relevant experience with a Bachelor's degree in business administration, management or related field
• High school diploma/GED plus 4 years of relevant experience will be accepted in lieu of an undergraduate degree

This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

PAY RANGE: $17.20- $21.55 plus commission, depending on experience.

230 FedEx Custom Critical

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicant to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development.

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EEO Statement: FedExFreight Custom Critical is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans, and Disabled.

If you have a disability and/or you need assistance in order to apply for a position, please call [phone].