Sales Representative

Delta System & Software, Inc.; Massachusetts; Remote; USD 80,000 - 140,000; Full time

Job summary

Delta System & Software, Inc. is seeking a Sales Representative to expand our client base across a multi-state territory. This remote role involves a balanced 50% outside sales and 50% account management, with travel up to 50% including overnight stays.

You will prospect, present services to physicians, clinics, and healthcare providers, build a healthy pipeline, and manage client relationships using our CRM. A strong emphasis on customer satisfaction and growth is essential.

Qualifications

• 3+ years of proven outside sales experience with a track record of new business growth.
• Healthcare, laboratory diagnostics, medical devices, or B2B sales experience preferred.
• Willingness to travel ~50% with overnight travel as needed.
• Strong communication and presentation skills; ability to educate clients on services.
• Experience using CRM systems such as Salesforce or HubSpot.

Responsibilities

• New Business Development (50%): prospect, cold call, network, and close new business opportunities.
• Account Management (50%): maintain relationships, visits, and growth with existing clients.
• Present diagnostic testing services and coordinate with operations, billing, and client services.

Skills

Outside sales

Relationship building

Communication

Time management

Presentation skills

Negotiation

Education

Bachelor's degree or equivalent

Tools

Salesforce

HubSpot

Job description

Location: Remote + Travel (up to 50% with in MA)

Job Type: Full time

Position Summary

Company is seeking a motivated and results-driven Sales Representative to expand client base. This field-based role is responsible for driving new business growing relationships with new leads throughout an assigned multi-state territory.

The ideal candidate is a proactive sales professional who thrives on building relationships, identifying opportunities, and delivering exceptional customer service. This position requires approximately 50% outside sales focused on generating new leads and customers and 50% account management, supporting and expanding existing client relationships.

Key Responsibilities

New Business Development (50%)

• Prospect and develop new business through cold calling, networking, referrals, and in-person visits.
• Identify and pursue opportunities with physician offices, clinics, healthcare providers, employers, laboratories, and other referral sources.
• Schedule and conduct sales presentations highlighting Company's' diagnostic testing services.
• Develop and maintain a healthy sales pipeline to achieve monthly and annual sales goals.
• Close new business opportunities.
• Represent the company at industry events, conferences, and networking opportunities.

Account Management (50%)

• Build and maintain strong relationships with new customers.
• Conduct routine account visits to ensure customer satisfaction and identify opportunities for growth.
• Educate clients on new laboratory testing services and service enhancements.
• Collaborate with operations, client services, and billing teams to resolve customer concerns promptly.
• Monitor account activity and develop strategic plans to increase utilization and customer retention.
• Maintain accurate customer records, sales activities, and forecasts using the company's CRM.

Travel is expected to be approximately 50%, including overnight travel as required.

Qualifications

• Bachelor's degree preferred or equivalent professional sales experience.
• Sales Representative: Minimum of 3 years of successful outside sales experience.
• Senior Sales Representative: Minimum of 5 years of successful outside sales experience with demonstrated business development success.
• Experience in healthcare, laboratory diagnostics, medical device, physician services, healthcare technology, or other B2B sales environments is preferred.
• Pharmaceutical sales experience is welcome but is not required.
• Proven ability to generate new business while managing and growing existing accounts.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Experience using CRM platforms such as Salesforce or HubSpot.
• Self-motivated with strong organizational and time-management skills.
• Valid driver's license and willingness to travel approximately 50%.