Sales Representative

Lithia Motors; Las Vegas (NV); Presencial; USD 45 000 - 65 000; Tempo integral

Resumo da oferta

Lithia & Driveway's Hyundai of Las Vegas is hiring a motivated Sales Associate who greets customers, presents vehicles, and guides them through the purchase experience. You will build relationships, schedule test drives, and enter customer data into our CRM.

Join a team focused on friendly service and growth across automotive brands. Responsibilities include product knowledge, following up with prospects, and helping customers complete the delivery process while maintaining showroom

Qualificações

• Customer-service oriented with strong communication skills.
• Accurate data entry into CRM and tracking systems.
• Basic math and computer skills for daily tasks.
• Valid driver's license and clean driving record.
• Detail-oriented with a sense of urgency.
• Proficient typing for fast data entry.
• Able to schedule and manage appointments.

Responsabilidades

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstrations.
• Develop and prospect new business continuously.
• Gather customer contact and interest information and enter in CRM.
• Follow up with prospects and maintain relationships in CRM.
• Schedule customer appointments daily.
• Assist customers during write-up to ensure a smooth experience.
• Maintain knowledge of product information, pricing and promotions.
• Attend daily sales and training meetings and participate actively.
• Keep the showroom and lot clean and presentable.
• Present and deliver vehicles following delivery process.

Conhecimentos

Attention to detail

Sense of urgency

Excellent communication

Typing

Mathematics

Basic computer skills

Valid driver's license

Descrição da oferta de emprego

Dealership: L0444 Hyundai of Las Vegas

What You'll Do:

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Assist customer during write up process ensuring it is a non-confrontational experience.
• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
• Upon sale, introduce customer to Service department following Sales 2 Service process.
• Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.
• Train assigned salesperson for 60 days daily on your store's sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
• Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
• Communicate regularly with program coordinator and submit monthly meeting and activity information.
• Attend mentor trainings as necessary.
• Assist trainee to meet performance expectations as laid out in their job description.

What You'll Bring:

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Typing – ability to type efficiently to enter accurate information into tracking system
• Mathematics – ability to solve basic math calculations.
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!