Sales Representative

Lithia Motors; Dallas (TX); In loco; USD 45.000 - 85.000; Tempo pieno

Descrizione del lavoro

Lithia Motors is hiring at the Southwest Kia dealership in Dallas for a proactive Sales Associate role. You will greet customers, present products, and lead vehicle demonstrations while developing new business and maintaining CRM data.

Join a team that emphasizes daily planning, follow-up with prospects, and delivering a satisfying vehicle purchase experience. Training, location-based promotions, and collaboration with service will help you grow in a high-energy automotive environment.

Competenze

• Must have strong attention to detail and sense of urgency.
• Excellent communication skills required.
• Typing proficiency for accurate CRM data entry.
• Basic math skills for quick calculations.
• Proficient with computers and standard office software.
• Valid driver’s license and clean driving record.

Mansioni

• Greet customers promptly, in a friendly and professional manner.
• Provide professional product presentations to customers.
• Offer and accompany customers on vehicle demonstration rides.
• Develop and prospect new business continuously.
• Gather customer contact and interest information and enter into the CRM.
• Follow up with prospects and maintain relationships using the Salesperson Daily Work Plan.
• Schedule customer appointments daily.
• Assist customers during write-up to ensure a non-confrontational experience.
• Maintain knowledge of product information, current pricing, and promotions.
• Attend and participate in daily sales and training meetings; practice customer service and product knowledge.
• Maintain appearance and cleanliness of the lot and showroom.
• Deliver the vehicle to the customer following the delivery process.
• Introduce customers to Service after sale following the Sales 2 Service process.
• Train assigned salesperson for 60 days on store’s sales process and product knowledge.
• Support daily customer contact activity using the CRM to arrange sales appointments.

Conoscenze

Attention to detail

Sense of urgency

Excellent communication

Typing

Mathematics

Basic computer skills

Valid driver's license

Descrizione del lavoro

Dealership: L0451 Southwest Kia Southwest Kia

What You'll Do:

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Assist customer during write up process ensuring it is a non-confrontational experience.
• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
• Upon sale, introduce customer to Service department following Sales 2 Service process.
• Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.
• Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
• Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
• Communicate regularly with program coordinator and submit monthly meeting and activity information.
• Attend mentor trainings as necessary.
• Assist trainee to meet performance expectations as laid out in their job description.

What You'll Bring:

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Typing - ability to type efficiently to enter accurate information into tracking system
• Mathematics - ability to solve basic math calculations.
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!