Sales Representative

Ebsco Subscription Services España SL; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Exco Electric is seeking an Inside Sales Representative based in Houston, TX. This entry-level role focuses on developing new business and maintaining relationships with existing customers.

You will craft tailored solutions, manage CRM records, and collaborate with cross-functional teams to ensure a positive sales experience. Ideal candidates have 0-2 years in sales or related fields, strong communication skills, and a willingness to learn in a dynamic, inclusive environment.

Qualifications

• Bachelor's degree preferred but not mandatory.
• 0–2 years of experience in sales, customer service, or related fields.
• Excellent interpersonal and communication skills, both written and verbal.
• Active listening to understand customer needs and tailor solutions.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in using CRM systems and common business software (e.g., Microsoft Office).
• Self-motivated with a positive attitude and willingness to learn in a fast-paced environment.
• Creativity and problem-solving to handle inquiries and challenges.
• Ability to work collaboratively within a diverse team and respect inclusive culture.

Responsibilities

• Engage regularly with potential and existing customers to understand their business challenges.
• Follow defined sales processes and adapt communication to different customer profiles.
• Maintain thorough and up-to-date documentation of all sales interactions.
• Work under supervision of a sales manager, receiving guidance and feedback.
• Manage time efficiently to balance multiple client engagements and admin tasks.
• Participate in ongoing training to stay updated on product and market trends.
• Support the broader sales team by sharing insights and contributing to team goals.

Skills

Excellent interpersonal communication

Active listening

Organizational skills

CRM systems

Microsoft Office Suite

Self-motivation

Problem solving

Team collaboration

Education

Bachelor's degree preferred

Tools

CRM software

Job description

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Exco Electric manufactures custom electrical equipment and components for industrial and commercial clients. With fabrication and assembly facilities in Egan and Crowley, Louisiana, and Houston, Texas, we serve customers across the U.S.

Job Summary

As an Inside Sales Representative based in Houston, TX, you will play a pivotal role in driving the growth and success of our sales operations. This positionentails developing new business opportunities by identifying prospects and building strong, lasting relationships with existing customers. You will serve as atrusted advisor, understanding customer needs and crafting tailored solutions that effectively address their requirements. The role demands excellentcommunication skills, strategic thinking, and the ability to work collaboratively across departments to ensure a seamless and positive sales experience. Thisentry-level position provides an excellent opportunity to gain valuable industry experience and advance your career within a dynamic and supportiveenvironment. The role typically reports to a sales supervisor or manager and involves working on projects with moderate complexity under close guidance,suited for candidates with 0-2 years of related experience.
Joining our team means becoming part of a forward-thinking company that values innovation, inclusivity, and continuous professional development. You'llengage with a variety of industries and clients, develop your sales techniques, and learn to navigate competitive markets while contributing directly to thecompany’s revenue growth.

The managerwillprovide the Inside Sales Representative with customer leads, including existing customers for quoting opportunities and customers to contact for additional business opportunities. I will also provide prospect lists and other resources to help identify and develop new potential customers.

• Conduct thorough research on potential clients to tailor sales approaches effectively.
• Prepare and deliver accurate, competitive price quotes tailored to customer needs and specification
• Maintain accurate records of sales activities and customer interactions .
• Achieve and exceed monthly and quarterly sales targets, contributing to team goals.
• Proactively identify opportunities for upselling and cross-selling to maximize customer value.
• Assist with contract negotiation and ensure timely order fulfillment in coordination with internal departments.
• Continuously update product knowledge to provide accurate and relevant information to clients.
• Participate in regular training sessions and team meetings to enhance sales skills and industry understanding.

Job Requirements

Job Requirements

• The ideal candidate will possess a strong foundation in sales principles with demonstrated enthusiasm for building relationships and delivering results. Keyqualifications and skills required for this role include:
• A bachelor's degree is preferred but not mandatory; relevant work experience or training will be considered.
• 0-2 years of experience in sales, customer service, or related fields is desirable.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to listen actively and understand customer needs to provide tailored solutions.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities effectively.
• Proficiency in using CRM systems and common business software applications (e.g., Microsoft Office Suite).
• Self-motivated with a positive attitude and willingness to learn in a fast-paced environment.
• Creativity and problem-solving skills to handle customer inquiries and challenges effectively.
• Ability to work collaboratively within a diverse team and contribute to a culture of inclusion and respect.
• Availability to work during standard business hours and adapt to varying customer schedules as needed.

Essential Job Function

• Engage regularly with potential and existing customers to understand their business challenges and demonstrate how our products or services can meettheir needs effectively.
• Follow defined sales processes diligently while adapting communication style to different customer profiles.
• Maintain thorough and up-to-date documentation of all sales interactions and customer data to ensure transparency and support team collaboration.
• Work under the supervision of a sales manager or team lead, receiving guidance and feedback to continuously improve performance.
• Manage time efficiently to balance multiple client engagements and administrative tasks without compromising quality.
• Participate actively in ongoing training programs to stay informed about product updates, market trends, and sales techniques.
• Adhere strictly to company policies, including ethical standards and compliance requirements, ensuring integrity in all customer dealings.
• Support the broader sales team by sharing insights, contributing to team goals, and fostering a positive work environment.

Exco Electric is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Exco Electric strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. Exco Electric complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.