Sales & Rental Operations Specialist

Alta Equipment Group

Tampa (FL)

On-site

USD 42,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Training

Tuition assistance

Employee stock purchase plan

Medical, Dental and Vision insurance

401(k) with match

Competitive wages

Paid time off

10 paid holidays

Job summary

Alta Equipment Group is seeking a full-time Sales & Rental Coordinator for our Tampa, FL location. You will provide operational, administrative, and transactional support to the Sales/Rental organization, helping manage quotes, orders, and documentation.

The role requires strong communication, multitasking, and ERP/CRM proficiency, with a focus on accurate data management and customer service excellence. Training and benefits accompany a day-shift, M-F schedule at a leading North American

Qualifications

Associate's degree in business administration, Sales/Rental, Marketing, or a related field preferred.
Two or more years of experience in Sales/Rental support, customer service, business operations, or a related role.
Experience working with CRM, ERP, or other business systems preferred.
Excellent time management skills.
Upbeat & positive attitude.
Ability to multi-task in a fast-paced environment.
Excellent communication skills - both verbal and written.
Knowledge of construction equipment, JCB products, or similar industry.
Good computer skills with a focus on Microsoft Word, Excel and Outlook.
Language Skills - Ability to speak effectively before groups of customers or employees of the organization.
Reasoning Ability - Intermediate; Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Computer Skills - Microsoft Word, Excel, Outlook and Epicor/SILK systems

Responsibilities

Provide day-to-day administrative support to assigned Sales/Rental representatives and Sales/Rental managers.
Assist with the preparation of equipment quotes, proposals, and Sales/Rental documentation.
Coordinate equipment availability, transfers, and inventory inquiries.
Serve as a primary point of contact for internal inquiries related to customer orders and Sales/Rental transactions.
Support customer onboarding and account setup activities.
Create and process Sales/Rental orders, purchase orders, and related transaction documents.
Ensure all required documentation is complete and accurately maintained.
Coordinate with Credit, Accounting, Service, and Operations teams to facilitate transaction completion.
Monitor order status and communicate updates to stakeholders.
Assist with invoicing and documentation reconciliation activities.
Maintain accurate customer, equipment, and transaction records within CRM and ERP systems.
Support data quality and governance initiatives by ensuring timely and accurate system updates.
Assist with tracking manufacturer programs, incentives, and discounts.
Provide responsive support to customers and internal business partners.
Coordinate communication between departments to resolve transaction issues efficiently.
Ensure a high level of professionalism and customer satisfaction throughout the Sales/Rental process.
Escalate issues when necessary and help facilitate timely resolution.
Incorporate Alta’s Guiding Principles into daily activities and perform other duties as assigned.
Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time.