Sales & Rental Coordinator

Colonial Group; Tampa, Northern (FL, KY); Híbrido; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

Colonial Group is seeking a full-time Sales & Rental Coordinator in Tampa, FL. You will provide operational, administrative, and transactional support to the Sales/Rental organization, handling quotes, documentation, and order processing.

You will coordinate equipment availability, maintain CRM/ERP data, and work with Credit, Accounting, Service, and Operations teams to ensure timely transaction completion, while delivering strong customer service.

Formación

• Associate degree in business administration, Sales/Rental, Marketing, or related field preferred.
• Two+ years of Sales/Rental support, customer service, or related operations experience.
• Experience with CRM, ERP, or other business systems preferred.
• Excellent time management and communication skills.
• Knowledge of construction equipment or related industry helpful.

Responsabilidades

• Provide day-to-day administrative support to Sales/Rental reps and managers.
• Assist with equipment quotes, proposals, and documentation.
• Coordinate equipment availability, transfers, and inventory inquiries.
• Serve as primary contact for customer orders and Sales/Rental transactions.
• Support onboarding and account setup activities.

Conocimientos

CRM experience

ERP experience

Customer service

Time management

Multi-tasking

Communication

MS Office

Industry knowledge

Group coordination

Educación

Associate degree

Herramientas

Epicor

SILK

CRM systems

Descripción del empleo

Intro

Our construction equipment group is seeking a full-time Sales & Rental Coordinator for our Tampa, FL location. This position is responsible for providing operational, administrative, and transactional support to the Sales/Rental organization.

The primary responsibilities of the position consist of, but are not limited to:

• Sales/Rental Support
  • Provide day-to-day administrative support to assigned Sales/Rental representatives and Sales/Rental managers.
  • Assist with the preparation of equipment quotes, proposals, and Sales/Rental documentation.
  • Coordinate equipment availability, transfers, and inventory inquiries.
  • Serve as a primary point of contact for internal inquiries related to customer orders and Sales/Rental transactions.
  • Support customer onboarding and account setup activities
• Transaction Management
  • Create and process Sales/Rental orders, purchase orders, and related transaction documents.
  • Ensure all required documentation is complete and accurately maintained.
  • Coordinate with Credit, Accounting, Service, and Operations teams to facilitate transaction completion.
  • Monitor order status and communicate updates to stakeholders.
  • Assist with invoicing and documentation reconciliation activities.
• Reporting and Data Management
  • Maintain accurate customer, equipment, and transaction records within CRM and ERP systems.
  • Support data quality and governance initiatives by ensuring timely and accurate system updates.
  • Assist with tracking manufacturer programs, incentives, and discounts.
• Customer Service and Communication
  • Provide responsive support to customers and internal business partners.
  • Coordinate communication between departments to resolve transaction issues efficiently.
  • Ensure a high level of professionalism and customer satisfaction throughout the Sales/Rental process.
  • Escalate issues when necessary and help facilitate timely resolution.
• Incorporate Alta’s Guiding Principles into daily activities and perform other duties as assigned.
• Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time.

Desired Skills and Qualifications

• Associate's degree in business administration, Sales/Rental, Marketing, or a related field preferred
• Two or more years of experience in Sales/Rental support, customer service, business operations, or a related role.
• Experience working with CRM, ERP, or other business systems preferred
• Excellent time management skills
• Upbeat & positive attitude
• Ability to multi-task in a fast-paced environment
• Excellent communication skills - both verbal and written
• Knowledge of construction equipment, JCB products, or similar industry
• Good computer skills with a focus on Microsoft Word, Excel and Outlook
• Language Skills - Ability to speak effectively before groups of customers or employees of the organization.
• Reasoning Ability - Intermediate; Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills - Microsoft Word, Excel, Outlook and Epicor/SILK systems

Physical Demands/Work Environment

Physical/Sensory Functions: Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl; Regularly will sit, use hands, talk/hear.

• Vision: No special vision requirements.
• Lift and/or Move Functions: Frequently will lift up to 10 pounds, occasionally will lift and move office materials weighing up to 25 pounds.