Sales - Rental Counter Sales Rep

MacAllister Machinery Co., Inc.; Byron Township (MI); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

MacAllister Machinery Co., Inc. seeks an Inside Rental Sales Representative to support equipment rentals and inside counter sales at our branch.

You will work directly with customers, coordinate rental transactions, and help drive branch revenue by providing the right solutions in a fast-paced environment. This role requires strong customer service, the ability to identify customer needs and upsell when appropriate, and fluency with rental contracts, invoices, and software tools.

Formación

• Experience in customer-facing roles in equipment or construction.
• Ability to identify customer needs and propose rental solutions.
• Willingness to work overtime and weekends.
• Familiarity with rental contracts and invoicing processes.

Responsabilidades

• Assist customers at counter with rentals and sales.
• Process reservations, contracts, and invoices.
• Coordinate with dispatch for deliveries/returns.
• Manage customer accounts and follow up on quotes.
• Provide accurate information and product recommendations.
• Maintain showroom and counter area.

Conocimientos

Customer service

Sales skills

Communication

Upselling

Technical aptitude

Computer literacy

Educación

High school diploma

Technical training

College coursework

Herramientas

Microsoft Office

Databases

Descripción del empleo

Description

We’re seeking a customer-focused Inside Rental Sales Representative to support equipment rentals and inside counter sales at our branch. This role works directly with customers, coordinates rental transactions, and helps drive branch revenue by providing the right solutions in a fast-paced environment.

Qualifications

• Deliver excellent customer service to walk-in, phone, text, and online customers
• Identify customer needs and recommend appropriate equipment and rental solutions
• Upsell products and services when appropriate
• Open and manage customer accounts and follow up on quotes and unsigned contracts
• Prepare accurate rental reservations, contracts, invoices, and agreements
• Manage rental transactions from start to finish, including payment collection for cash accounts
• Coordinate with dispatch to ensure on-time deliveries and returns
• Support outside sales and internal departments as needed
• Maintain a clean, professional showroom and counter area
• Complete daily, weekly, and monthly branch reports as assigned

Required

• High school diploma, technical training, or college coursework
• Minimum 2 years of experience in heavy equipment or the construction industry
• Basic understanding of construction phases, equipment, and mechanical concepts
• Strong customer service, communication, and sales skills
• Comfortable using computers and web-based systems (Microsoft Office, databases)
• Willingness to work overtime, be on-call, and work occasional weekends

The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.