Sales Quality & Enablement Coach — Remote

Wasatch Property Management, Inc.; Utah; Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Medical Leave

Education Reimbursement

401k Match

Healthcare Coverage

Job summary

MarketStar is seeking a Quality Enablement Specialist to join our team. You will partner with sales leadership to develop, implement, and coach quality assurance processes, enhancing professionalism and performance across our B2B teams.

The role is remote in the US, with a strong emphasis on data-driven coaching and workflow improvements. The ideal candidate has digital advertising and B2B sales exposure, solid QA background, and exceptional communication and organizational skills.

Qualifications

• Digital advertising, B2B or tele sales experience required.
• Quality Assurance experience preferred.
• Excellent verbal, written, interpersonal, and organizational skills.

Responsibilities

• Review quality of sales calls and chat interactions.
• Identify coaching needs and communicate with Management/Training.
• Prepare and analyze internal quality reports for management review.
• Conduct calibration sessions on calls with leadership and managers.
• Create and maintain standardized workflows and procedures.

Skills

Quality Assurance

B2B sales

Digital advertising

Communication

Organization

Time management

Coaching

Tools

Google Forms

Google Sheets

Gmail

Microsoft Office

Job description

MarketStar is seeking a Quality Enablement Specialist to join our team. You will partner with sales leadership to develop, implement, and coach quality assurance processes, enhancing professionalism and performance across our B2B teams.

The role is remote in the US, with a strong emphasis on data-driven coaching and workflow improvements. The ideal candidate has digital advertising and B2B sales exposure, solid QA background, and exceptional communication and organizational skills.