Sales Professional - Outside Sales

Service Corporation International; Torrance (CA); On-site; USD 33,000 - 80,000; Full time

Job summary

An established industry player is seeking an Outside Sales Professional who thrives on building relationships and generating leads. This role involves connecting with families, understanding their unique needs, and providing compassionate support during difficult times. The ideal candidate will possess strong sales experience, excellent communication skills, and the ability to work independently while collaborating with a dedicated team. Join a company that values integrity and offers a fulfilling career in a meaningful industry, where your contributions can make a real difference in the lives of families. If you are passionate about helping others and want to be part of a caring community, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan

Employee Assistance Program

Qualifications

• Sales experience or one to two years industry experience is required.
• High school education or equivalent is a must.

Responsibilities

• Generate leads through networking and building relationships.
• Provide support to families during difficult times with professionalism.

Skills

Sales Experience

Customer Relationship Management (CRM)

Basic Computer Skills

Communication Skills

Bilingual (preferred)

Education

High School Education or Equivalent

1-2 Years of College or Equivalent Experience

Tools

CRM Systems

Job description

Outside Sales Professional page is loaded

Outside Sales Professional

Apply locations CA - Torrance time type Full time posted on Posted Yesterday job requisition id Req.147513

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

The Pre-Planning Advisor Restricted (PPAR) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPAR serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPAR also develops relationships with the community.

JOB RESPONSIBILITIES

Lead Generation

• Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards.
• Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars.
• Obtains referrals from families served by the location by following up through visits with families after the service.
• Networks and builds community and civic relationships.
• Explains and presents Dignity Memorial Personal Planning Guide presentations to families served and referred families.
• Maintains and tracks activity levels to ensure productivity.
• Remains flexible with schedule to achieve results; often works nights and weekends.

Build Relationships with Families

• Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through.
• Responds to client inquiries in a timely, respectful, sensitive and professional manner.
• Supports families in time of grief with acts of kindness.
• Connects with families through listening, honest communication and genuine concern.
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them.
• Stays in touch with families to ensure satisfaction.
• Prepares for all appointments and performs all procedures with professionalism and attention to detail.
• Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships.
• Builds trust-based relationships to earn the right to ask for referrals.
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning.

Teamwork

• Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff.
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service.
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future.
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales.
• Acts as one team, setting arrangement continuation visits within two to three days after the service.
• Shares family concerns with rest of the SCI team.

MINIMUM Requirements

Education

• High school education or equivalent.
• 1-2 years of college or equivalent experience.

License

• Current state/province issued driver’s license with an acceptable driving record.
• CA Life Insurance License is a plus.

Experience

• Sales experience or one to two years industry experience or equivalent education.
• Previous experience with Customer Relationship Management (CRM) systems is a plus.

Knowledge, Skills and Abilities

• Basic computer and technology skills within a sales environment.
• Ability to work well in a team, as well as independently.
• Ability to work beyond “standard” hours as the need arises.
• Good driving record.
• Good work ethic.
• High-level of integrity.
• Creative, outgoing and energetic.
• Comfortable presenting in front of others.
• Desire to help others.
• Bilingual, knowledge of another language is a plus.

Work CONDITIONS

Work Environment

• Work indoors and outdoors during all seasons and weather conditions.
• Local and/or multiple location traveling required.
• Comply with dress code policy.

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day.
• May climb stairs to access buildings.

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.

Work Hours

• Working beyond “standard” hours as the need arises.

Salary: $17.27/hour + Commissions ($33,280 - $80,000 annualized targeted first year earnings).

Benefits:
Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program.

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties:

Working with or around client families, colleagues, and working with confidential information.

Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 90503

Category (Portal Searching): Sales

Job Location: US-CA - Torrance

About Us

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.
On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.