Sales Professional - Outside Sales

Service Corporation International; Monrovia (CA); On-site; USD 50,000 - 100,000; Full time

Job summary

A leading company in the memorial services industry is seeking a Sales Professional - Outside Sales. This role involves developing relationships with client families, generating sales leads, and providing compassionate service. The ideal candidate will have strong communication skills and a background in sales or customer service. Flexibility to work evenings and weekends is required. Join a team dedicated to celebrating lives and supporting families in their time of need.

Benefits

Medical

Dental

Vision

401(k) Retirement Savings Plan with Company match

Employee Assistance Program

Qualifications

• Sales or customer experience preferred.
• Ability to obtain and maintain insurance license.

Responsibilities

• Develop trusting relationships with prospective clients.
• Schedule sales appointments to meet client needs.
• Utilize CRM software to source leads.

Skills

Bilingual

Professional communication skills

Customer service

Education

High School Diploma

Tools

CRM software

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

The Sales Professional - Outside Sales is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The Sales Professional - Outside Sales serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The Sales Professional - Outside Sales also develops relationships with the community.

JOB RESPONSIBILITIES

• Develop trusting relationships with prospective and existing client families in order to generate sales leads. Updating prospective client contact information and detailed notes in Customer Relationship Management (CRM) sales system.

• Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends.

• Appointments made at customers’ residence, Dignity Memorial locations or virtually

• Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Explains insurance (trust) product features. Completes sales and insurance (trust) contracts ensuring accuracy and completeness.

• Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.

• Coordinates sales efforts with team members and other departments as appropriate.

• Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

MINIMUM Requirements

Education

• High School Diploma or equivalent

Licenses

• Ability to obtain and maintain insurance license as required by state/province

• Current state/province issued driver’s license with an acceptable driving record

Experience

• Sales or Customer experience preferred

• Previous experience with Customer Relationship Management (CRM) sales systems preferred

• Bilingual in Spanish is a plus.

Knowledge, Skills and Abilities

• Proficient computer skills including MS office suite

• Proficient computer skills with CRM and Social Networking Apps preferred

• Professional demeanor and communication skills

• Bilingual, knowledge of another language preferred

• Professional attire required when meeting with clients or representing the company

• Available to work evenings and weekends

Work CONDITIONS

Work Environment

• Work indoors during all seasons and weather conditions

• Comply with Corporate dress code policy

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond “standard” hours as the need arises

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Compensation:

Salary: $17.28\hour ($50,000 - $100,000 annualized targeted first-year earnings)

Benefits:

Medical Dental Vision Flexible Spending Accounts (health care and dependent care) Health Savings Account with Company Contribution Sick Leave Short-Term Disability Long-Term Disability Life Insurance Voluntary Accidental Death or Dismemberment Insurance Dependent Life Insurance SCI 401(k) Retirement Savings Plan with Company match Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties:

Working with or around client families, colleagues, and working with confidential information.

Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

#SCI

Postal Code: 91016

Category (Portal Searching): Sales

Job Location: US-CA - Monrovia

Job Profile ID: S00157

Time Type: Full time

Location Name: Live Oak Memorial Park