Sales Professional - Inside Sales

Service Corporation International; Menifee (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Plan

Sick Leave

Disability Insurance

Job summary

Service Corporation International (SCI) is seeking a results-driven sales associate in Menifee, CA. You will lead generation efforts, build trust-based relationships with families, and collaborate with funeral directors and staff to provide high-quality service. The role requires evening/weekend availability and a valid driver’s license.

Training and certification may be required. The position offers a strong commission structure, medical/dental/vision benefits, and a 401(k) plan.

Qualifications

• Customer service and sales oriented approach with ability to handle inquiries professionally.
• Strong communication and interpersonal skills for family outreach and follow-up.
• Ability to learn company products and explain benefits to clients clearly.

Responsibilities

• Lead generation: prospect daily, obtain referrals, network, present to families, track activity.
• Build relationships with families: respond to inquiries, listen actively, tailor solutions, follow up for satisfaction.
• Teamwork: collaborate with funeral directors and staff to deliver seamless service, review past contacts.
• Meet minimum duties including preparing appointments and maintaining professional demeanor.

Skills

Customer service skills

Sales experience

Communication skills

Education

High school diploma or equivalent

1-2 years of college or equivalent

Tools

CRM software

Computers / MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

Minimum Requirements

Education

• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience

Experience

• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred

Licenses

• Current state/province issued driver’s license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills And Abilities

• Must be able to pass the Company’s internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

#SCI

Target Compensation Range

$70,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $70,000 to $100,000 annually, based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.

(Note: As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92586

Category (Portal Searching): Sales

Job Location: US-CA - Menifee

#SALES