Sales Professional - Inside Sales

Service Corporation International; Indianapolis (IN); On-site; USD 50,000 - 100,000; Full time

Job summary

A leading company in funeral services is seeking a Family Service Counselor. This full-time role involves supporting families through the process of interment verification, memorial arrangements, and providing compassionate service during challenging times. Candidates must possess a high school diploma and certification in relevant processes, with a strong emphasis on effective communication and problem-solving skills. The targeted compensation ranges from $50,000 to $100,000.

Qualifications

• High School diploma or equivalent is required.
• Certified in all processes and procedures related to the family service guidebook.
• Ability to communicate effectively and work with minimal supervision.

Responsibilities

• Assist Family Service Counselors with interment verifications and memorials.
• Build at-need charts and verify files before sent for verification.
• Design memorials and serve at-need cemetery families.

Skills

Communication

Problem Resolution

Adaptability

Education

High School diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

JOB RESPONSIBILITIES

• Builds at-need charts

• Verifies at-need files before sent for verification

• Performs blind checks

• Follows up with memorial renderings, processes and timelines

• Notifies families when flowers are placed

• Sets Arrangement Continuation Appointments

• Designs memorials

• Serves at-need cemetery families that currently own property

• Sets follow-up visits at the at-need arrangement conference

• Logs information for Family Service Counselors

• Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

• High School diploma or equivalent

Certification

• Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

• None

Knowledge, Skills & Abilities

• Ability to communicate effectively with associates, contractor personnel and client families

• Ability to work productively with minimal supervision; achieves work objectives in a timely manner

• Ability to resolve routine problems promptly and effectively

• Ability to adapt to change in priorities

Compensation : $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Postal Code: 46208

Category (Portal Searching): Sales

Job Location: US-IN - Indianapolis

Job Profile ID: S00130

Time Type: Full time

Location Name: Crown Hill Funeral Home & Cemetery and MGMT