Sales Professional

Monarch Carpet One; Akron (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

Monarch Carpet One in Akron, OH is seeking an energetic inside sales professional to help customers select flooring and related products. You will greet customers on the showroom floor or in the community, assess their needs, explain features and warranties, and guide them to a confident choice.

The role rewards self-motivation with compensation based on results. You will build client relationships, prospect for new business, process orders, and provide decorating or design advice.

Qualifications

• Minimum Education: High School or Equivalent
• Proven ability to provide outstanding customer service
• Ability to build client relationships and follow up
• Willing to undergo training to become certified flooring and design expert

Responsibilities

• Sell flooring and floor care products
• Greet customers on the sales floor and determine wants/needs
• Keep up-to-date on the wide range of floors and warranties
• Help work through, and follow-up after, completion of each job
• Build client relationships
• Network regularly with other store employees
• Receive payment or obtain credit authorization
• Use computer database to research availability and process orders
• Follow up with customers on requests/concerns
• Answer questions about flooring
• Assist customers with flooring choices
• Provide decorating/design advice to customers
• Maintain showroom samples and displays
• Prospect for new business

Skills

Customer service

Sales

Prospecting

Networking

Organization

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Do you have a flair for design?A passion for people?

Are you:

• Self-motivated?
• Detail-oriented?
• The type of person who wants compensation based upon results?

This is an inside sales position selling flooring to retail customers with terrific growth potential.The position requires interacting with customers and assisting them with product choices according to their individual needs.Whether that interaction occurs in our showroom or in the community, the objective is always to provide flooring advice that will make the customers' buying decision easier.

Carpet One Floor & Home has long been regarded as the premier flooring retailer in the surrounding communities. Locally owned and operated for more than years, we are known for our superior customer service and our professional staff.Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products with only the most qualified installers.

We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential.We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.

What You'll Do

Although not an all-inclusive list, the following are some of the duties and expectations that we have for this position:

• Sell flooring and floor care products
• Greet customers on the sales floor, and determine their wants and needs
• Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each
• Help work through, and follow-up after, the completion of each job
• Build client relationships
• Network regularly, and work effectively, with other store employees
• Receive payment, or obtain credit authorization
• Use computer database to research the availability of merchandise and to process orders
• Follow up in a timely and professional manner with all customers on requests and/or concerns
• Answer questions from customers about flooring
• Assist customers with flooring choices (explain features/benefits, etc.)
• Help customers with their choice through decorating and/or design advice
• Maintain showroom by keeping samples and displays neat, current, and clean
• Prospect for new business

Requirements

The ideal candidate must be:

• Willing to divide his or her work time between the showroom floor and prospecting for new clients (out networking within the community).
• Willing to undergo our extensive product and sales training in order to become certified flooring and design expert.
• Personally well-organized.
• Willing to create new business.
• Able to provide outstanding customer service.
• Able to provide exceptional follow-up.
• A passion for, or experience with, decorating or design
• Some college is preferred, but not necessary
• Must have access to reliable transportation in order to get to work, and to visit customers' home (as necessary)
• Open and flexible work availability, including weekends
• Strong knowledge of the Microsoft Office programs and a willingness to learn our operating systems
• Please provide the following:
• An up-to-date resume and brief cover letter outlining your experience for the position
• Salary history and/or requirements
• Candidates who meet our selection criteria will be contacted by e‑mail or phone for the next step in our hiring process.
• Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

Minimum Education : High School or Equivalent