Sales Product Advisor - Cool Springs, TN

Pool-and-Spa-Depot-; Brentwood (TN); On-site; USD 76,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Dental & Vision coverage

401(k) with match

Employee discount

PTO

Comprehensive training

Drug-Free Workplace

Job summary

Pool and Spa Depot in Cool Springs, TN seeks a Sales Product Advisor to convert showroom visitors into buyers and deliver consultative service across a wide range of pools, spas, and accessories. You will leverage product knowledge, maintain showroom presentation, and collaborate with service, installation, and admin teams to ensure seamless follow-up and high customer satisfaction.

Ideal candidates have 2+ years in big-ticket sales, home improvement or pool/spa experience preferred.

Qualifications

• Requires at least 2 years of experience in big-ticket sales (e.g., furniture, flooring, appliances).
• Background in home improvement and/or pool and spa products preferred, but not required if transferable skills are shown.

Responsibilities

• Convert showroom visitors into buyers using a consultative sales approach.
• Provide exceptional customer service throughout the sales process and follow-ups.
• Build strong customer relationships through effective communication.
• Leverage product knowledge to guide high-value purchasing decisions.
• Accurately complete sales documentation and enter data into Counterpoint, vtiger, and SharpSpring.
• Maintain a well-presented showroom with cleanliness and merchandising.
• Participate in sales events and initiatives to drive revenue.
• Collaborate with sales, service, installation, delivery, construction, and admin teams for seamless follow-up.

Skills

Big-ticket sales

Customer service

Product knowledge

Relationship building

Communication

Sales process

Team collaboration

Tools

Counterpoint

vtiger

SharpSpring

Job description

Sales Product Advisor - Cool Springs Retail Showroom

Pool and Spa Depot is Middle Tennessee's most trusted and fastest growing spa and pool retailer with nine locations, including southern Kentucky and northern Alabama.

Our customer- focused service platform, strong promotional calendar, outstanding inventory selection as a member of the Millennium Buying Group, allow us to bring the finest and most advanced pools, spas, saunas, chemicals and services to our customers. Our local manufacturing resources, professional pool building expertise and 29- year-old family- owned core truly set us apart in all our markets.

We are interviewing qualified candidates for Product Advisor at our showroom in Cool Springs, TN.

Ideal candidates should have at least 2 years of experience in "big-ticket" sales (e.g., furniture, flooring, appliances, etc.). A background in home improvement and/or pool and spa products is preferred, but not required if additional transferable skills are demonstrated.

Compensation:

Compensation typically ranges from $76k- 120k+ for this position (are you 'typical' or are you 'great'?), based on a combination of hourly and commission training wage, converting to earned commissions based on margins, and additional incentives. Our best Product Advisors earn over $100k+, and is based on YOUR initiative.

Key Responsibilities:

• Convert showroom visitors into committed buyers by delivering a consultative sales approach that creates wins for customers, the company, and YOU.
• Provide exceptional customer service throughout the sales process and in all follow-ups using the SharpSpring platform.
• Build strong customer relationships through effective communication.
• Leverage in-depth product knowledge to guide customers through high-value purchasing decisions across our extensive range of products and services.
• Demonstrate accuracy in completing sales documentation and entering data into Counterpoint, vTiger, and SharpSpring systems.
• Help maintain a well-presented showroom by ensuring cleanliness, organization, and strategic merchandising.
• Actively participate in sales events and initiatives to drive revenue and expand customer engagement.
• Collaborate with cross-functional teams-including sales, service, installation, delivery, construction, and administration to ensure seamless follow-up and customer satisfaction.
• Flexibility for overtime and weekends required; peak season may require up to six days/week.

Benefits:

• Health coverage including Life/ Disability, through Mutual of Omaha
• optional Dental and Vision coverage
• 401(k) w match
• Employee Discount
• Paid Time Off (PTO)
• a full menu of Comprehensive Training
• Pool and Spa Depot is a Drug-Free Employer

Pool and Spa Depot is a Drug-Free Workplace.