About the Role
The role acts in partnership with Advertising Sales & Strategy teams to lead and support thoughtful and compelling programmes that deliver successful outcomes for advertisers. It requires knowledge of digital and audio advertising platforms, tools and products to create compelling media offerings. The position works with clients externally and acts as a partner to sales and other operational teams internally.
Key Responsibilities
- Support development of the RFP process, using the full scope of ad products to address advertiser needs and campaign objectives across digital and audio business lines.
- Build and revise media plans, check avails, reserve fixed placements, update associated fixed placement calendars, negotiate Terms & Conditions, and enter final plans into online proposal systems.
- Manage the digital process workflow from RFP to IO, liaising with key approval stakeholders in AdOps, Revenue Analytics, Legal, Ad Product, Research and Strategy.
- Adhere to process controls, ensure all approvals are accurately secured, and maintain proper documentation of all IOs, T&Cs and campaign activities.
- Attend all product trainings and develop a deep understanding of the full suite of products across all platforms.
- Assist with campaign kick-off management and coordinate handoff of digital campaigns to AdOps to ensure pre- and post-sales continuity.
- Field customer complaints and respond to servicing and information requests from team members and clients, working with internal teams to resolve issues and fulfil requests.
- Provide excellent customer service to internal and external clients, and communicate detailed account information to Sales and Operations management as needed.
- Provide coverage and resourcing assistance to support larger department needs when other team members are out of office or low on bandwidth.
- Monitor The Athletic site regularly and frequently to ensure clients’ ads are delivering as expected.
Required Experience & Qualifications
- 1-2+ years media experience.
- BS/BA degree or related degree.
- Attention to detail and organised.
- Excellent knowledge of advertising and digital media.
- Proficiency in Microsoft and Google office applications.
- Motivated self-starter and quick learner.
- Collaborative, responsive and accountable.
- Excellent communication skills with external clients and internal stakeholders.
- Excellent relationship-building skills and the ability to work effectively in a team environment.
- Strong ability to communicate the end-to-end planning process and share that knowledge with the larger team.
Preferred Skills
- Proficiency in sales and data management tools such as Salesforce is desirable.
Workplace
Remote-based position in the United States or Canada.
Salary
- Total compensation may vary based on education, experience, skills and location, and may include non-cash rewards and benefits.
- The base salary range is subject to change and may be modified in the future.
Benefits & Perks
- For U.S. roles, dependent on role, may be eligible for variable pay such as an annual bonus and restricted stock.
- Medical, dental and vision benefits.
- Flexible Spending Accounts (F.S.A.s).
- Company-matching 401(k) plan.
- Paid vacation.
- Paid sick days.
- Paid parental leave.
- Tuition reimbursement.
- Professional development programmes.
- For roles outside the U.S., information on benefits will be provided during the interview process.
The Application Process
The hiring process emphasises fair and authentic applications.
- Submit your own work and do not use GenAI tools to generate substantive content during the application and interview process.
- For technical roles, the specific tools permitted for the technical assessment will be provided.