Sales Person / Cashier

Dunkin' - Franchisee Of Dunkin Donuts; Savannah (GA); On-site; USD 26,000 - 38,000; Full time

Job summary

Ontario Trillium Foundation is seeking a customer-focused sales person to deliver great guest experiences in a fast-paced environment.

You will work with team members to meet guest needs, upsell beverages and add-ons, and ensure brand standards. Up to pay includes tips; compensation aligns with hospitality industry standards.

Qualifications

• Guest-facing experience preferred.
• Ability to communicate clearly and work in a team.
• Willingness to learn upselling and brand standards.

Responsibilities

• Deliver great guest experiences through friendly service.
• Communicate with team, take feedback, and stay punctual.
• Prioritize guest satisfaction and resolve issues quickly.
• Upsell beverages and add-ons to enhance orders.
• Maintain a clean workstation and follow safety procedures.
• Participate in required training and train others when needed.
• Follow cash handling and store policies.

Skills

Guest service

Upselling

Teamwork

Tools

POS system

Job description

A sales person is responsible for delivering great guest experiences!

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Sales - We hire sales people, not cashiers.We expect our team members to effectively smart sell to every guest every day.We want to suggest up sizing beverages and an add-on such as hash browns, donuts, etc.

Up to pay includes tips.