Sales Person / Cashier

Dunkin' - Franchisee Of Dunkin Donuts; Pooler (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Ontario Trillium Foundation is seeking a sales person in Pooler, Georgia, responsible for delivering exceptional guest experiences. The role emphasizes teamwork, accountability, and adherence to operating standards.

Sales people are expected to effectively upsell products and ensure guest satisfaction. Responsibilities include maintaining cleanliness and executing brand standards in a fast-paced environment.

Pay includes tips, enhancing overall earnings.

Qualifications

• Ability to communicate appropriately with team members.
• Skills in upselling to customers.
• Experience in maintaining cleanliness in the workplace.

Responsibilities

• Deliver great guest experiences with a focus on satisfaction.
• Adhere to schedules and arrive on time.
• Execute restaurant standards and marketing initiatives.

Skills

Communication skills

Customer service

Sales techniques

Job description

A sales person is responsible for delivering great guest experiences!

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Sales - We hire sales people, not cashiers. We expect our team members to effectively smart sell to every guest every day. We want to suggest up sizing beverages and an add-on such as hash browns, donuts, etc.

Up to pay includes tips.