Sales Person / Cashier

Dunkin' - Franchisee Of Dunkin Donuts; Hilton Head Island (SC); On-site; USD 30,000 - 42,000; Full time

Job summary

Ontario Trillium Foundation in Hilton Head Island, SC, is seeking a sales person to deliver great guest experiences in a fast-paced restaurant environment. You will communicate with teammates, uphold brand standards, handle cash with integrity, and stay punctual to ensure smooth service.

You will respond to guest needs with urgency, participate in training, and contribute to driving profitability by upselling beverages and add-ons while maintaining a clean, safe workstation and following safety

Qualifications

• Experience in guest service or retail is a plus.
• Strong communication and teamwork skills.
• Reliable and punctual with a professional demeanor.

Responsibilities

• Deliver great guest experiences every shift.
• Communicate effectively with teammates and respond to feedback.
• Maintain a clean and organized workstation.
• Adhere to brand standards, safety, and cash handling procedures.
• Assist in upselling beverages and add-ons to guests.

Skills

Communication

Teamwork

Accountability

Punctuality

Problem solving

Tools

Cash handling

Job description

A sales person is responsible for delivering great guest experiences!

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Sales - We hire sales people, not cashiers.We expect our team members to effectively smart sell to every guest every day.We want to suggest up sizing beverages and an add-on such as hash browns, donuts, etc.

Up to pay includes tips.