Sales Patient Coordinator (High Value Cases)

Medical Departures Inc.; United States; Remote; USD 8,900 - 12,000; Full time

Benefits offered by this job

Fixed USD salary

Commission on earnings

Tiered monthly bonuses

Incentives: trips to global locations

Job summary

Medical Departures Inc. is seeking a Sales Patient Coordinator to convert high-value dental cases into confirmed bookings in a fully remote role covering LATAM, APAC and EU. You will manage long sales cycles, follow-up diligently, and ensure patients show up by coordinating deposits and travel details.

The role emphasizes emotional, trust-based selling, structured funnels, and CRM discipline with strong performance expectations. Full-time contractor, remote work across multiple regions.

Qualifications

• 5+ years of sales experience (healthcare/travel remote B2C desirable).
• Proven experience closing $3,000+ ticket deals.
• Comfortable with long sales cycles and structured follow-up.

Responsibilities

• Convert inbound/outbound high-value leads into qualified bookings.
• Maintain 95%+ CRM accuracy across stages Lead-Contact-Qualified-Booked-Attended.
• Drive attendance and deposit readiness while addressing objections (price, travel, credibility).
• Collaborate with Team Leaders and adhere to performance-based distributions.

Skills

Sales experience

Closing big-ticket deals

CRM proficiency

Fluent English

Remote work readiness

Time management

Tools

Zoho CRM

Salesforce

Job description

Category: Health Care Location: Position: Sales Patient Coordinator (High Value Cases) Company: Medical Departures Inc. Department: Medical Team USD 800 - 1,100 per month + Commission + Performance Bonuses 100% Remote — LATAM / APAC / EU Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts

About Us

Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.

We help patients find high-quality, affordable care abroad through our platforms:DentalDepartures.comandMedicalDepartures.com.

Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.

About the Role

We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000-$25,000+) into confirmed and attended bookings.

This is NOT short-cycle commodity sales.

This is:

• Long follow-up cycles
• Emotional trust-based selling
• High-ticket consultation sales
• Travel-readiness qualification
• Attendance-driven execution

You will be responsible not just for booking — but for ensuring patients SHOW UP.

If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you.

What You’ll Do

Big-Ticket Conversion (Primary Focus)

• Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.
• Execute structured follow-up sequences (minimum required touchpoints).
• Handle objections around:
• Price
• Travel
• Fear
• Clinic credibility
• Position treatment packages, brochures, and custom quotes professionally.
• Drive patient commitment toward deposit and confirmed attendance.

Long-Cycle Follow-Up Discipline

• Maintain consistent follow-up across sales cycles.
• No lead left untouched.
• Recycle dormant big-ticket leads strategically.
• Avoid premature “Not Interested” tagging without qualification attempts.

Pre-Attendance Qualification Before a booking is accepted as confirmed, you must validate:

• Treatment intent
• Financial readiness
• Timeline commitment

You will work with Team Leaders to ensure bookings are not soft or forecast-inflating.

Attendance Ownership

• Proactively manage pre-VIP communication.
• Confirm travel details, deposits, and readiness.
• Reduce no-show rates.
• Protect clinic relationships by ensuring booking integrity.

Pipeline & CRM Discipline

• Maintain 95%+ CRM accuracy.
• Track every stage: Lead - Contact - Qualified - Booked - Attended
• No ghosting, no abandoned big-ticket opportunities.
• Follow reassignment and performance-based distribution rules.

Performance Expectations

This is a performance-driven role. You will be measured on:

• Big-ticket conversion rate
• Follow-up complianceBooking quality
• Attendance rate
• Revenue generated
• CRM accuracy

Top performers receive:

• Priority access to high-value leadsPromotion eligibility (Senior / Closer / Team Lead)

Underperformance leads to reduced big-ticket allocation.

Team Collaboration

• Join coaching sessions, performance reviews, and weekly team syncs.
• Participate in sales challenges and contribute to team targets.

Ready to Join the Global Dental Revolution? Be part of a team that helps patients worldwide access affordable, high-quality care.

Requirements Who You Are:

• >5 years of sales experience (ideally in healthcare, travel or remote B2C sales)
• Proven experience closing $3,000+ ticket deals
• Comfortable handling long-cycle sales
• Disciplined follow‑up executor
• Comfortable being audited on performance
• Resilient under rejection and objections
• Fluent English (written + verbal)
• Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email)
• Comfortable working weekends (Saturday-Sunday) and flexible shifts
• Reliable, organized, and proactive in a fully remote setup

Strongly Preferred

• Medical / dental tourism experience
• Experience selling packages or bundled services

Benefits What We Offer:

• Guarantee base: Fixed monthly salary paid in USD
• Commission: 5% of all earned commissions
• Bonuses: Tiered monthly rewards ($100-$1,000) + team bonuses
• Incentives: Top performers win all-inclusive trips to global destinations

Details Originally posted on Himalayas