Sales Order Specialist – Onsite

Radwell-International; Willingboro Township (NJ); On-site; USD 47,000 - 57,000; Full time

Job summary

Radwell International is seeking a dedicated Sales Order Processor to join our team in Willingboro, NJ, on a full-time, regular basis. The role focuses on accurately entering, managing, and tracking sales orders from initiation through fulfillment in a fast-paced ERP/CRM environment.

You will liaise between the sales team, customers, and internal departments to ensure on-time delivery, accurate invoicing, and high customer satisfaction. This onsite position runs Monday to Friday, 8am–5pm.

Qualifications

• Strong data-entry and attention to detail.
• Experience using ERP/CRM systems.
• Excellent communication with customers and internal teams.
• Ability to thrive in a high-volume environment.

Responsibilities

• Enter customer purchase orders into the ERP/order management systems promptly and accurately.
• Review orders for completeness, pricing, terms, and product availability.
• Coordinate with warehouse, logistics, and procurement to ensure on-time fulfillment.
• Proactively communicate order status, delays, backorders, or discrepancies to customers and sales reps.
• Process order changes, cancellations, and returns per procedures and generate confirmations, invoices, and shipping docs.
• Maintain up-to-date records in CRM/ERP and assist with billing discrepancies and customer issues.
• Collaborate with Accounts Receivable to ensure proper invoicing and payments.
• Support sales with admin tasks, reporting, and data entry; participate in process improvements.

Skills

Data entry

ERP systems

CRM software

Customer service

Tools

Excel

ERP software

CRM software

Job description

Radwell International is seeking a dedicated Sales Order Processor to join our team in Willingboro, NJ, on a full-time, regular basis. The role focuses on accurately entering, managing, and tracking sales orders from initiation through fulfillment in a fast-paced ERP/CRM environment.

You will liaise between the sales team, customers, and internal departments to ensure on-time delivery, accurate invoicing, and high customer satisfaction. This onsite position runs Monday to Friday, 8am–5pm.