Sales Order & Fulfillment Coordinator

Vaco by Highspring; Irvine (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Vaco by Highspring is seeking a detail-oriented Sales Order Processor to support daily sales operations in Irvine, CA. The role focuses on accurate order entry, ensuring documentation completeness, and coordinating with sales, accounting, and operations to meet timelines.

The ideal candidate has 2+ years of order processing or sales support experience, strong data accuracy, and proficiency with ERP/CRM systems and MS Office.

Qualifications

• 2+ years of experience in order processing, sales support, customer service, or data entry.
• Strong attention to detail and organizational skills.
• Experience using ERP or CRM systems such as NetSuite, SAP, Salesforce, or similar platforms preferred.
• Proficiency with Microsoft Office Suite, particularly Excel and Outlook.
• Excellent written and verbal communication skills.
• Customer-focused mindset with the ability to work effectively in a collaborative team environment.

Responsibilities

• Process and enter customer orders into the company's ERP or CRM system with a high degree of accuracy.
• Review orders for completeness, pricing accuracy, and required documentation.
• Coordinate with internal departments to ensure timely order fulfillment, billing, and delivery.
• Communicate with customers and sales representatives regarding order status, tracking information, and updates.
• Investigate and resolve order discrepancies, backorders, and shipment issues.
• Maintain accurate customer records and account information.
• Assist with reporting, administrative projects, and other sales support functions as needed.

Skills

Order processing

Sales support

ERP/CRM systems

Excel

Outlook

Communication

Team collaboration

Prioritization

Tools

NetSuite

SAP

Salesforce

Job description

Vaco by Highspring is seeking a detail-oriented Sales Order Processor to support daily sales operations in Irvine, CA. The role focuses on accurate order entry, ensuring documentation completeness, and coordinating with sales, accounting, and operations to meet timelines.

The ideal candidate has 2+ years of order processing or sales support experience, strong data accuracy, and proficiency with ERP/CRM systems and MS Office.