Sales Order Processor

Vaco by Highspring; Irvine (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Vaco by Highspring is seeking a detail-oriented Sales Order Processor to support daily sales operations in Irvine, CA. The role focuses on accurate order entry, ensuring documentation completeness, and coordinating with sales, accounting, and operations to meet timelines.

The ideal candidate has 2+ years of order processing or sales support experience, strong data accuracy, and proficiency with ERP/CRM systems and MS Office.

Qualifications

• 2+ years of experience in order processing, sales support, customer service, or data entry.
• Strong attention to detail and organizational skills.
• Experience using ERP or CRM systems such as NetSuite, SAP, Salesforce, or similar platforms preferred.
• Proficiency with Microsoft Office Suite, particularly Excel and Outlook.
• Excellent written and verbal communication skills.
• Customer-focused mindset with the ability to work effectively in a collaborative team environment.

Responsibilities

• Process and enter customer orders into the company's ERP or CRM system with a high degree of accuracy.
• Review orders for completeness, pricing accuracy, and required documentation.
• Coordinate with internal departments to ensure timely order fulfillment, billing, and delivery.
• Communicate with customers and sales representatives regarding order status, tracking information, and updates.
• Investigate and resolve order discrepancies, backorders, and shipment issues.
• Maintain accurate customer records and account information.
• Assist with reporting, administrative projects, and other sales support functions as needed.

Skills

Order processing

Sales support

ERP/CRM systems

Excel

Outlook

Communication

Team collaboration

Prioritization

Tools

NetSuite

SAP

Salesforce

Job description

Our client is seeking a detail-oriented Sales Order Processor to join their growing team. In this role, you'll support daily sales operations by ensuring customer orders are processed accurately and efficiently. This is a great opportunity for someone who enjoys working in a fast-paced environment and collaborating with teams across sales, accounting, and operations.

Key Responsibilities

• Process and enter customer orders into the company's ERP or CRM system with a high degree of accuracy.
• Review orders for completeness, pricing accuracy, and required documentation.
• Coordinate with internal departments to ensure timely order fulfillment, billing, and delivery.
• Communicate with customers and sales representatives regarding order status, tracking information, and updates.
• Investigate and resolve order discrepancies, backorders, and shipment issues.
• Maintain accurate customer records and account information.
• Assist with reporting, administrative projects, and other sales support functions as needed.

Qualifications

• 2+ years of experience in order processing, sales support, customer service, or data entry.
• Strong attention to detail and organizational skills.
• Experience using ERP or CRM systems such as NetSuite, SAP, Salesforce, or similar platforms preferred.
• Proficiency with Microsoft Office Suite, particularly Excel and Outlook.
• Excellent written and verbal communication skills.
• Customer-focused mindset with the ability to work effectively in a collaborative team environment.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced setting.

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail] .

Privacy Notice

Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR and UK GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations; and
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).