Sales Ops & Salesforce Fulfillment Orchestrator

Confidential; Irvine (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading e-commerce firm in California is seeking a Sales Operations Specialist to oversee the entire lifecycle of online orders. You’ll act as the Salesforce administrator, ensuring data integrity, managing the transition from sales to fulfillment, and optimizing processes for efficiency. The role requires 2–4 years of experience with a strong understanding of Salesforce and e-commerce platforms. This is a full-time, in-office position that plays a crucial role in enhancing customer satisfaction and operational excellence.

Qualifications

• 2–4 years in Sales Ops, E-commerce Operations, or Order Management.
• Advanced knowledge of Salesforce (Flows, Process Builder, Reporting).
• Familiarity with e-commerce platforms and their CRM integration.
• Attention to detail in order processing.
• Strong problem-solving skills to address order issues.

Responsibilities

• Act as the Salesforce administrator, maintaining data integrity.
• Manage the intake of online orders into the CRM.
• Coordinate the fulfillment process including inventory checks.
• Streamline sales and operations hand-off.
• Monitor shipment statuses and resolve delivery issues.
• Create dashboards to track sales metrics and fulfillment efficiency.

Skills

Salesforce

CRM Management

Process Optimization

Tools

Shopify

Magento

Job description

A leading e-commerce firm in California is seeking a Sales Operations Specialist to oversee the entire lifecycle of online orders. You’ll act as the Salesforce administrator, ensuring data integrity, managing the transition from sales to fulfillment, and optimizing processes for efficiency. The role requires 2–4 years of experience with a strong understanding of Salesforce and e-commerce platforms. This is a full-time, in-office position that plays a crucial role in enhancing customer satisfaction and operational excellence.