Sales Ops Manager: CRM, Analytics & Fan Engagement

Kroenke Sports & Entertainment; Denver (CO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

12 Paid Company Holidays

Paid Time Off (PTO)

Life Insurance

Short and Long-term Disability

Health Savings Account (HSA)

401K/Employer Match

Job summary

Kroenke Sports & Entertainment (KSE) seeks a Manager of Sales Operations to support ticket sales, service and marketing teams. You will oversee CRM and sales platforms, supervise coordinators, and ensure streamlined processes that drive fan engagement.

This role demands 2–4 years CRM experience, SQL proficiency, and familiarity with sports sales tech. Denver-based, with base salary $70,000–$90,000 and discretionary bonus eligibility, plus strong benefits.

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 2-4 years’ experience in CRM and other sales enablement software
• 1-2 years’ experience managing junior staff
• Experience with sports sales technology platforms such as Fevo, Spinzo, LAVA, Outreach, or similar tools
• Moderate proficiency in SQL

Responsibilities

• Oversee CRM and sales enablement platforms for ticket sales and service teams
• Supervise and develop Sales Operations Coordinators
• Design lead management and data flow processes across properties
• Work with Fan Engagement and Data Science to ensure data integration
• Develop staff performance reporting and KPIs

Skills

CRM systems

SQL

Staff management

Sales analytics

Sports sales knowledge

Education

Bachelor’s degree in sports management, marketing, business analytics, CRM or related field

Tools

Fevo

Spinzo

LAVA

Outreach

Job description

Kroenke Sports & Entertainment (KSE) seeks a Manager of Sales Operations to support ticket sales, service and marketing teams. You will oversee CRM and sales platforms, supervise coordinators, and ensure streamlined processes that drive fan engagement.

This role demands 2–4 years CRM experience, SQL proficiency, and familiarity with sports sales tech. Denver-based, with base salary $70,000–$90,000 and discretionary bonus eligibility, plus strong benefits.