Sales Ops Lead: Equity & Automation (Remote)

BizAway S.r.l.; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Equity in the company

Remote work

Flexible working policy

Great offices in Europe

Free coffee

Free beers

Job summary

BizAway is seeking a Sales Ops Specialist to join the Sales Operations team, supporting the operational structure across Sales, Marketing and Customer Success. This role combines technical execution (CRM, automation, reporting) with process optimization to ensure scalable workflows.

You will work closely with the Sales Ops Manager as a technical counterpart, govern Salesforce, build dashboards, manage data loads, and collaborate with Marketing Ops and Customer Success Ops to drive revenue

Qualifications

• 2-3 years of experience in Revenue Operations, Sales Ops, or CRM Administration.
• Hands-on experience with Salesforce CRM at admin level (automation, workflows, reporting).
• Strong analytical skills and ability to translate business needs into technical solutions.
• Excellent cross-functional collaboration with Sales, Marketing, Customer Success, and Data/BI.
• Excellent English communication skills.

Responsibilities

• Maintain and optimize Salesforce CRM governance, data quality, automation, and validation rules.
• Build and manage dashboards and reports for Sales, Marketing, and Customer Success.
• Support weekly and monthly data loads and ensure reporting accuracy.
• Design, test, and deploy automation flows in Salesforce and connected tools.
• Identify inefficiencies in lead management, pipeline tracking, or account processes, and propose scalable solutions.
• Collaborate with Marketing Ops on lead generation tracking and nurturing flows.
• Support Customer Success in tracking and workflows (Cases, Jira/Zendesk flows, integrations).
• Act as a liaison with the Data team to ensure revenue-related metrics are consistent across platforms.
• Participate in special projects like compensation plans, reporting frameworks, customer experience metrics.
• Provide stakeholders with actionable insights from Salesforce and related systems.
• Support analysis of KPIs (sales cycle, pipeline health, customer retention metrics).

Skills

Sales Ops

CRM Administration

Data analysis

Cross-functional collaboration

English communication

Tools

Salesforce CRM

Zendesk

Jira

Service Cloud

HubSpot

Job description

BizAway is seeking a Sales Ops Specialist to join the Sales Operations team, supporting the operational structure across Sales, Marketing and Customer Success. This role combines technical execution (CRM, automation, reporting) with process optimization to ensure scalable workflows.

You will work closely with the Sales Ops Manager as a technical counterpart, govern Salesforce, build dashboards, manage data loads, and collaborate with Marketing Ops and Customer Success Ops to drive revenue