Sales Operations Specialist

BizAway S.r.l.; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Equity in the company

Remote work

Flexible working policy

Great offices in Europe

Free coffee

Free beers

Job summary

BizAway is seeking a Sales Ops Specialist to join the Sales Operations team, supporting the operational structure across Sales, Marketing and Customer Success. This role combines technical execution (CRM, automation, reporting) with process optimization to ensure scalable workflows.

You will work closely with the Sales Ops Manager as a technical counterpart, govern Salesforce, build dashboards, manage data loads, and collaborate with Marketing Ops and Customer Success Ops to drive revenue

Qualifications

• 2-3 years of experience in Revenue Operations, Sales Ops, or CRM Administration.
• Hands-on experience with Salesforce CRM at admin level (automation, workflows, reporting).
• Strong analytical skills and ability to translate business needs into technical solutions.
• Excellent cross-functional collaboration with Sales, Marketing, Customer Success, and Data/BI.
• Excellent English communication skills.

Responsibilities

• Maintain and optimize Salesforce CRM governance, data quality, automation, and validation rules.
• Build and manage dashboards and reports for Sales, Marketing, and Customer Success.
• Support weekly and monthly data loads and ensure reporting accuracy.
• Design, test, and deploy automation flows in Salesforce and connected tools.
• Identify inefficiencies in lead management, pipeline tracking, or account processes, and propose scalable solutions.
• Collaborate with Marketing Ops on lead generation tracking and nurturing flows.
• Support Customer Success in tracking and workflows (Cases, Jira/Zendesk flows, integrations).
• Act as a liaison with the Data team to ensure revenue-related metrics are consistent across platforms.
• Participate in special projects like compensation plans, reporting frameworks, customer experience metrics.
• Provide stakeholders with actionable insights from Salesforce and related systems.
• Support analysis of KPIs (sales cycle, pipeline health, customer retention metrics).

Skills

Sales Ops

CRM Administration

Data analysis

Cross-functional collaboration

English communication

Tools

Salesforce CRM

Zendesk

Jira

Service Cloud

HubSpot

Job description

About BizAway

Here at BizAway, we Deliver the Future of Travel.

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes.

Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest-growing B2B scale-up, then BizAway is the company you have been looking for.

We are looking for

Sales Ops Specialist will act as a key member of the Sales Operations team, supporting the operational structure across Sales, Marketing, and Customer Success. This role combines technical execution (CRM, automation, reporting) with process optimization to ensure scalable and efficient workflows. You will work closely with the Sales Ops Manager, becoming his technical counterpart to execute projects, manage Salesforce governance, and collaborate cross-functionally with Marketing Ops and Customer Success Ops.

Your role in BizAway

• Maintain and optimize Salesforce CRM (governance, data quality, automation, validation rules).
• Build and manage dashboards and reports for Sales, Marketing, and Customer Success.
• Support weekly and monthly data loads and ensure reporting accuracy.
• Design, test, and deploy automation flows in Salesforce and connected tools.
• Identify inefficiencies in lead management, pipeline tracking, or account processes, and propose scalable solutions.
• Collaborate with Marketing Ops on lead generation tracking and nurturing flows.
• Support Customer Success in implementing tracking and operational workflows (Cases, Jira/Zendesk flows, integrations).
• Act as a liaison with the Data team to ensure revenue-related metrics are consistent across platforms (Salesforce, Qlik, internal platform).
• Participate in special projects (e.g., compensation plans, reporting frameworks, customer experience metrics).
• Provide stakeholders with actionable insights from Salesforce and related systems.
• Support analysis of KPIs (sales cycle, pipeline health, customer retention metrics).

Your basic qualifications

• 2-3 years of experience in Revenue Operations, Sales Ops, or CRM Administration.
• Hands-on experience with Salesforce CRM (Admin-level skills: automation, workflows, reporting).
• Strong analytical skills and ability to translate business needs into technical solutions.
• Comfortable working cross-functionally with multiple stakeholders (Sales, Marketing, Customer Success, Data/BI).
• Excellent communication skills in English.

We are also interested in

• Knowledge of Marketing Automation tools (HubSpot, Pardot, Marketo).
• Familiarity with Customer Success tools (Zendesk, Jira, Service Cloud).

Our offer

A seat on a scale-up with skyrocketing growth.
Attractive compensation, including equity in the company.
Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions.
Multicultural and international team.
Collaborative and smart environment to work and learn.
Free coffee to kick-start your day and free beers to celebrate together.
Remote work, flexible working policy, and great offices in Europe.

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.