Sales Support Specialist

POSRG; Wauconda (IL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Career Advancement

Corporate Events

Networking exposure

Office perks: premium coffee and light

Job summary

POSRG in Wauconda, IL is seeking a Sales Operations Specialist to support backend sales enablement and front-office administration. This role blends order workflow execution, logistics tracking, and receptionist duties at our local headquarters.

Candidates should have 3+ years in sales support or office operations, strong MS Office skills (Outlook, Word, Excel), and an exceptional eye for detail in a fast-paced environment.

Qualifications

• 3+ years in sales support, office administration, or customer operations.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• High school diploma or equivalent; corporate training or college-level coursework preferred.

Responsibilities

• Sales Operations & Logistics Support.
• Order Administration: author, process, and track Sales Orders and Purchase Orders.
• Logistics Tracking: monitor inbound/outbound materials and verify order accuracy.
• Project Enablement: collaborate with Project Management for administrative tracking.
• System Monitoring: supervise internal ticketing systems for prompt customer support.
• Office Management: receptionist duties and communications; greet and direct visitors.
• Mail & Supply Logistics: manage mail, supply requests, and inventory levels.
• Special Projects: lead ad-hoc administrative initiatives as needed.

Skills

MS Office

Order processing

Attention to detail

Multi-tasking

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Title: Sales Operations Specialist

Location: Wauconda, IL (Candidates within 15 miles preferred)

Position Type: Full-Time in office

Company Culture & Environment

We are a rapidly growing, high-energy organization that prides itself on maintaining a collaborative, vibrant, and rewarding workplace culture. As a mid-sized private enterprise, we offer the unique advantage of a close-knit, agile environment where individual contributions are highly visible and directly impact our success. We are actively seeking capable, driven professionals eager to establish a long-term career pathway and scale alongside our business.

Position Overview

The Sales Operations Specialist serves as a vital anchor for our daily business activities, splitting key responsibilities between backend sales enablement and front-office administration. This dual-function role requires an agile professional who can seamlessly transition from executing complex order workflows and supporting project logistics to serving as the polished, welcoming face of our local headquarters.

Key Responsibilities

• Sales Operations & Logistics Support
• Order Administration: Author, process, and track Sales Orders and Purchase Orders to ensure accurate revenue pipeline management.
• Logistics Tracking: Monitor inbound and outbound materials to verify sales order fulfillment accuracy and maintain inventory integrity.
• Project Enablement: Partner directly with the Project Management Team to provide administrative tracking and ensure milestones are met.
• System Monitoring: Supervise internal ticketing systems to facilitate prompt customer support and efficient communication cycles.
• Office Management
• Reception & Communication: Greet, vet, and direct corporate visitors while professionally assisting with incoming phone traffic.
• Mail & Supply Logistics: Oversee the distribution of incoming mail and packages, manage employee supply requests, and maintain optimum inventory levels.
• Special Projects: Spearhead ad-hoc administrative initiatives as assigned by senior leadership.

Qualifications & Requirements

• Experience: 3+ years of experience in sales support, office administration, or customer operations.
• Technical Skills: Proficiency with the Microsoft Office Suite (specifically Outlook, Word, and Excel).
• Education: High school diploma or equivalent required; corporate training or college-level coursework preferred.
• Competencies: Exceptional attention to detail, strong multi-tasking abilities, and the capacity to thrive in a fast-paced environment.
• Location: Candidates must reside within a 15-mile radius of the Wauconda, IL facility.

Professional Benefits & Perks

• Career Advancement: Structured focus on upward mobility, skill development, and internal promotion.
• Corporate Events: Access to regular team-building experiences and company-sponsored social events that reinforce a tight-knit culture.
• Networking: Immediate exposure to industry vendors, executive leaders, and key clients, allowing you to rapidly expand your professional footprint.
• Office Perks: A modern, casual workplace environment equipped with complimentary premium coffee and refreshments.