Sales Support Specialist

Insight Global; Austin (TX); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan eligibility

Paid sick leave

Paid time off benefits

Job summary

A collaborative recruiting firm in Austin is seeking a detail-oriented Sales Operations Support Specialist to streamline operations and support the sales team. The ideal candidate will manage customer interactions, logistics coordination, and enhance internal processes. Required skills include over 2 years in a sales support role, strong Excel proficiency, and familiarity with CRM systems like SAP. This role offers competitive pay between $20-$25/hr and a robust benefits package from day one.

Qualifications

• At least 2 years in a customer-facing or sales support role.
• Strong Excel skills including basic formulas.
• Proficiency in Outlook and Microsoft Office tools.

Responsibilities

• Manage customer interactions and coordinate logistics.
• Support the sales team in day-to-day operations.
• Ensure internal systems run efficiently.

Skills

Customer-facing experience

Sales support

Excel skills

Proficiency in Microsoft Office

Experience with CRM systems

Tools

SAP

Job description

Insight Global is hiring for a detail-oriented and proactive Sales Operations Support Specialist to join a collaborative, family-style team. This role is critical to ensuring smooth day-to-day operations and supporting the sales team in a fast-paced B2B environment. You’ll be the go-to person for managing customer interactions, coordinating logistics, and keeping internal systems running efficiently. The ideal candidate thrives on structure, takes initiative, and brings prior experience in sales support or customer service.

Required Skills & Experience:

• 2+ years in a customer-facing or sales support role
• Strong Excel skills (basic formulas and time management tracking)
• Proficiency in Outlook and general Microsoft Office tools
• Experience with SAP or similar CRM systems
• Sales support experience is essential

Compensation:

$20/hr to $25/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.