Sales Support Specialist

CFS; Franklin Park (IL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Career development opportunities

Cross-functional exposure

Competitive compensation and benefits

Job summary

CFS in Franklin Park, IL is seeking a Sales Support Specialist to assist the sales team, process orders, and help drive customer satisfaction. You will work cross-functionally with engineering, estimating, logistics, and purchasing to ensure smooth order fulfillment.

The role offers opportunities for career development in a collaborative environment, with a competitive compensation package and benefits. The salary range is $55,000–$70,000, commensurate with experience.

Qualifications

• 1–3 years of experience in Inside Sales, Customer Service, or a related field.
• Excellent organizational, multitasking, and communication skills.
• Experience working with an ERP system preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Process opportunities, quote requests, and sales orders in the ERP system.
• Collaborate with sales leadership and internal teams, including engineering, estimating, logistics, and purchasing.
• Implement final customer purchase orders in coordination with sales representatives.
• Communicate with customers regarding quote requests and order statuses.
• Build long-term relationships with customers based on trust and responsiveness.
• Support business development by researching potential clients.
• Maintain and run management reports.
• Assist in creating sales presentations and marketing communications.
• Perform additional duties as assigned.

Skills

Organizational skills

Multitasking

Communication skills

Tools

ERP system

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Location: Franklin Park, IL

Salary: $55,000-$70,000

Why Join Our Client As a Sales Support Specialist

• Join a growing organization with opportunities for career development.
• Play a key role in supporting the sales team and driving customer satisfaction.
• Work in a collaborative environment with cross-functional exposure.
• Competitive compensation and benefits package.

Key Responsibilities of the Sales Support Specialist

• Process opportunities, quote requests, and sales orders in the ERP system.
• Collaborate with sales leadership and internal teams, including engineering, estimating, logistics, and purchasing.
• Implement final customer purchase orders in coordination with sales representatives.
• Communicate with customers regarding quote requests and order statuses.
• Build long-term relationships with customers based on trust and responsiveness.
• Support business development by researching potential clients.
• Maintain and run management reports.
• Assist in creating sales presentations and marketing communications.
• Perform additional duties as assigned.

Qualifications Of The Sales Support Specialist

• 1–3 years of experience in Inside Sales, Customer Service, or a related field.
• Excellent organizational, multitasking, and communication skills.
• Experience working with an ERP system preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).