Sales Operations Analyst

MultiSensor AI, INC.; Alpharetta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

MultiSensor AI, INC. in Alpharetta, GA, is seeking a Sales Operations Analyst to empower the revenue team with data-driven insights and scalable processes. You will own CRM data quality, dashboards, pipeline tracking, and forecast accuracy, collaborating with sales, finance, and marketing.

This full-time, remote-friendly role emphasizes building best practices, tooling administration, and territory/quota modeling to support growth across our AWS-enabled industrial platform.

Qualifications

• Strong analytical skills for sales performance metrics.
• Effective communication with cross-functional stakeholders and documented processes.
• Experience in sales operations and CRM platforms.
• Understanding of revenue forecasting, quota setting, and budgeting.

Responsibilities

• Build ICP-rated account databases for priority verticals.
• Map buying groups at target accounts across operations and maintenance.
• Score accounts by fit, site footprint, and buying signals.
• Track projects and expansions for prospecting lists.
• Maintain data quality in HubSpot and prepare market briefs.
• Support campaigns with templates and playbooks.
• Suggest process improvements to save sellers time.

Skills

Data analysis

CRM data quality

Dashboard reporting

Forecasting

Stakeholder communication

Multi-team collaboration

Excel/Sheets

B2B tech experience

Education

Bachelor's degree or equivalent

Tools

HubSpot

Prospecting tools (Apollo/ZoomInfo/Clay)

Job description

Company Description

MultiSensor AI (MSAI) delivers real-time insight into critical mechanical and electrical assets through a full-stack platform that unifies advanced sensing technologies with AWS-powered edge and cloud software. By combining thermal, acoustic, vibration, and laser spectroscopy sensors, MSAI enables organizations to monitor asset health with precision and scale. The platform is deployed across logistics, manufacturing, utilities, and oil & gas, supporting diverse industrial environments. MSAI’s solutions help customers prevent unplanned downtime, improve operational efficiency, and enhance site safety, making it a key partner in modern industrial digital transformation.

Role Description

The Sales Operations Analyst is a full-time remote role responsible for supporting the sales organization with data-driven insights, process optimization, and operational excellence. Day-to-day activities include maintaining and improving CRM data quality, preparing sales reports and dashboards, tracking pipeline and forecast accuracy, and analyzing performance metrics to identify trends and opportunities. The role partners closely with sales, finance, and marketing to refine territory and quota models, streamline workflows, and support revenue planning. The Sales Operations Analyst will also contribute to sales tooling administration, documentation of processes, and development of best practices that enable scalable growth.

Qualifications

• Strong analytical skills, including proficiency in data analysis, reporting, and interpretation of sales performance metrics.
• Effective communication skills, with the ability to present insights clearly to cross-functional stakeholders and document processes in a structured way.
• Experience in sales and sales operations, including familiarity with CRM platforms, pipeline management, and sales process design.
• Understanding of finance concepts relevant to sales operations, such as revenue forecasting, quota setting, and budgeting.
• Ability to work independently in a remote environment, manage multiple priorities, and collaborate across distributed teams.
• Background in B2B technology, industrial, or SaaS environments is a plus; experience with AWS or data-driven platforms is advantageous.
• Bachelor’s degree in Business, Finance, Analytics, Economics, or a related field, or equivalent practical experience.

Vertical Databases and Market Research

• Build ICP-rated account databases for our priority verticals
• Map buying groups at target accounts across operations, facilities, reliability, and maintenance
• Score and tier accounts by fit, site footprint, and buying signals
• Track new projects and expansions and turn them into prospecting lists
• Use enrichment tools to find and verify contacts, and keep imported data clean in HubSpot
• Prepare short market and competitor briefs to support campaigns and account planning
• Help sellers get the most out of HubSpot, sequences, and prospecting tools
• Maintain sales templates, playbooks, and presentation materials
• Suggest process improvements that save sellers time

What You Bring

• 1 to 3 years of experience in sales operations, revenue operations, or sales development
• Hands-on experience with HubSpot or a similar CRM
• Experience building prospect lists and running outbound email campaigns
• Familiarity with prospecting and enrichment tools such as Apollo, Seamless, ZoomInfo, or Clay
• Strong Excel or Google Sheets skills and a sharp eye for data quality
• Clear communication and the ability to manage requests from multiple sellers
• Bachelor's degree or equivalent experience

Nice to Have

• Understanding of how facilities, reliability, and maintenance teams evaluate and buy technology
• Experience with automated outreach platforms
• HubSpot certifications

Why Join Us

• Direct exposure to sales leadership and a high-impact seat in a growing company
• A chance to build the sales operations function and help shape how we go to market
• Work with global customers across data centers, logistics, and manufacturing

Location

This role is based on-site at our headquarters in Alpharetta, Georgia.