Sales Operations Specialist

D-Fend Solutions; McLean (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

D-Fend Solutions in McLean, Virginia, is seeking a Sales Operations Manager to lead the management of the sales pipeline and generate accurate forecasts. This role requires a strategic thinker with over 5 years of experience in sales operations, particularly in the technology sector.

The ideal candidate will have a Bachelor's degree and will be detail-oriented, with strong analytical skills. You'll collaborate with various departments, implement sales KPIs, and support new sales representatives' onboarding.

Qualifications

• 5+ years of experience in sales operations, preferably in a global high-tech industry.
• Strong analytical and problem-solving skills.
• Strong ability to work independently and as part of a team.

Responsibilities

• Manage the sales pipeline and generate accurate sales forecasts.
• Develop, implement, and monitor sales KPIs and processes.
• Conduct in-depth analysis of sales data to identify trends.

Skills

Analytical skills

Communication skills

Problem-solving skills

Detail-oriented

Teamwork

Education

Bachelor's degree in business administration or related field

Tools

NetSuite

Salesforce

HubSpot

CRM systems

Excel

Tableau

SQL

Job description

Join D-Fend Solutions — where technology meets purpose.

As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide.

If you’re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment — we’d love to have you on board.

Become a D-Fender. Shape the future of airspace security.

Key Responsibilities:

• Manage the sales pipeline and generate accurate sales forecasts.
• Develop, implement, and monitor sales Key Performance Indicators (KPIs) and processes to maximize efficiency and performance.
• Select, deploy, and administer sales automation tools.
• Ensure alignment of sales activities with cross-functional departments, including Operations, Finance, Pre-sales, Services, and Legal.
• Oversee, manage, and execute governmental administrative and compliance processes.
• Conduct in-depth analysis of sales data, identifying trends to inform and improve overall sales performance.
• Collaborate with the sales team to design and execute effective sales campaigns.
• Utilize research and reporting skills to analyze consumer trends and sales data for robust sales forecasting.
• Demonstrate strong financial and business acumen to evaluate sales profitability and pinpoint new opportunities.
• Support the onboarding of new sales representatives by providing training on CRM systems, sales processes, and essential sales tools.
• Maintain a commitment to continuous professional development and actively support the growth of other team members.

Qualifications:

• 5+ years of experience in sales operations,preferably in a global high-tech industry
• Bachelor's degree in business administration,industrial engineering, marketing,or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Strong ability to work independently, and as part of a team.
• Detail-oriented and data-driven approach
• Experience with sales automation tools (e.g.,NetSuite, Salesforce,HubSpot,CRM systems)
• Experience with data analysis tools (e.g.,Excel,Tableau,SQL)