Sales Operations Program Manager

Marathon Health; Indiana (PA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Annual incentive

Job summary

Marathon Health is seeking a Sales Operations Program Manager to help the growth organization operate with consistency, accuracy, and momentum. This role sits at the center of how the sales organization runs day-to-day, coordinating cross-functional work streams and ensuring core processes are executed with precision.

You will own operational programs across new and expansion sales, improve data quality in Salesforce, and develop SOPs and dashboards that enable leaders to make informed

Qualifications

• Bachelor’s degree and 5+ years of experience in sales operations or related field.
• Experience coordinating programs with strong follow-through and stakeholder partnership.
• Experience creating SOPs or playbooks for operational teams.
• PM certification preferred.

Responsibilities

• Coordinate, support, and own operational programs from planning through completion.
• Identify gaps and implement improvements to increase consistency and scale.
• Develop and maintain SOPs, process docs, and playbooks.
• Support training and adoption of new processes, tools, and expectations.
• Provide Salesforce data quality, audits, and reporting support.

Skills

Salesforce

Organization

Communication

Excel

PowerPoint

CRM governance

Asana

Smartsheet

Education

Bachelor's degree

Tools

Salesforce

Asana

Planner

Smartsheet

Excel

PowerPoint

Job description

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health

About The Job

The Sales Operations Program Manager plays a critical role in helping the growth organization operate with consistency, accuracy, and momentum. This individual supports and owns key revenue operations programs across new and expansion sales, helping ensure work moves forward efficiently, stakeholders stay aligned, and core processes are executed with precision.

This role sits at the center of how the sales organization operates day-to-day. The Sales Operations Program Manager helps ensure that critical processes, data, and workstreams are executed with consistency and accuracy so sellers and leaders can stay focused on driving growth. This role offers broad exposure across revenue operations, meaningful cross-functional partnership, and a strong opportunity to build capability and grow within a scaling organization.

The individual in this role is a proactive, detail-oriented operator who brings structure to fast-moving work, follows through reliably, and looks for opportunities to improve how work gets done. They are comfortable managing multiple priorities, coordinating across functions, and serving as a trusted operational partner to sellers, leaders, and cross-functional stakeholders.

Essential Duties & Responsibilities

Program Execution & Process Coordination

• Coordinate, support, and own operational programs and workstreams from planning through completion, helping keep priorities on track and stakeholders aligned.
• Identify process gaps, inefficiencies, and execution risks, and help implement practical improvements that increase consistency and scale.
• Develop and maintain standard operating procedures, process documentation, and playbooks that support repeatability and team effectiveness.
• Support training and adoption of new processes, tools, and operating expectations across the team.

Salesforce Data Quality & Reporting

• Provide day-to-day operational support that strengthens revenue process consistency, data integrity, and team execution.
• Conduct recurring Salesforce data audits to improve record accuracy, completeness, and reporting reliability across the growth organization.
• Review CRM data for completeness and consistency, partnering with go-to-market teammates and other stakeholders to reconcile missing, incomplete, or inaccurate CRM data and reinforce strong data hygiene practices.
• Build ad hoc reports, dashboards, and data views that support growth operations, leadership visibility, and cross-functional decision-making.

Qualifications

Bachelor’s degree and 5+ years of experience in sales operations, revenue operations, business operations, program management, project management, or related field; or equivalent combination of education and experience. Experience independently coordinating programs, projects, or workstreams with strong follow-through, stakeholder partnership, and attention to detail. Experience creating SOPs, playbooks, or other process documentation for operational teams. PM certification, preferred.

DESIRED ATTRIBUTES

• Working knowledge of Salesforce, including data maintenance, record auditing, and reporting.
• Strong organizational skills with the ability to manage multiple priorities and deadlines with accuracy.
• Strong written and verbal communication skills with comfort working across teams, functions, and levels.
• Proficiency in Microsoft Excel, PowerPoint, and other standard business tools.
• Familiarity with data governance, and sales process controls in a CRM environment.
• Knowledge of contract lifecycle management tools, intake processes, or legal request workflows.
• Exposure to program or project management tools such as Asana, Planner, Smartsheet, or similar platforms.

Pay Range

$75,000 - $100,000/yr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.

This position is also eligible for an annual incentive.