Revenue Operations Manager

Alarm.com; Tysons (VA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical plans with company subsidies

401(k) with employer match

Paid vacation that increases with tenure

Paid holidays

Company-paid disability and life insurance

Job summary

Alarm.com is seeking a strategic Revenue Operations Manager to optimize core sales operations and enhance revenue generation. This role involves managing day-to-day sales operations, ensuring CRM data integrity, and driving continuous improvements through analytics and tech-driven initiatives.

The ideal candidate will have over 4 years of experience in sales operations, strong analytical skills, and proficiency in tools like Salesforce. You'll collaborate with various departments to remove friction from the sales cycle and enable revenue growth.

Qualifications

• 4+ years of experience in Revenue Operations, Sales Operations, or GTM Operations.
• Experience owning core sales operations processes and CRM governance.
• Prior experience managing or mentoring operational support roles preferred.

Responsibilities

• Own and improve day-to-day sales operations.
• Design tech-driven outbound programs for pipeline activation.
• Coordinate operational execution of product and service launches.

Skills

Analytical skills

Salesforce proficiency

Operational improvement

Cross-functional collaboration

Tools

Sales engagement platforms

Excel

Google Sheets

Job description

PointCentral is seeking a strategic, detail‑oriented Revenue Operations Manager to own and optimize the core sales and revenue operations engine. This role focuses on fundamental sales operations, enabling consistent execution across Sales and Service Provider teams by maintaining strong CRM discipline, ensuring data hygiene, and supporting tech‑enabled outbound programs that convert demand into pipeline.

The Revenue Operations Manager is an operations‑focused role accountable for foundational sales processes, systems, and workflows that remove friction from the sales cycle, while managing an Operations Administrator and partnering closely with Sales, Marketing, Product, and Implementation to operationalize revenue programs, support pricing and proposal processes, and drive continuous improvement. This role is ideal for a highly analytical, tech‑savvy, and process‑driven individual who enjoys creating order from complexity and building scalable systems that enable revenue growth and sales efficiency.

Core Sales Operations & Revenue Hygiene (Primary Responsibility)

• Own and continuously improve day‑to‑day sales operations, including CRM data hygiene, pipeline integrity, and reporting accuracy.
• Define, document, and enforce standard sales processes across lead management, opportunity management, handoffs, and forecasting.
• Manage and mentor the Operations Administrator, ensuring operational tasks, data upkeep, and process execution are completed accurately and on time.
• Partner with Sales leadership to identify operational gaps, remove friction, and ensure reps can focus on selling.

Tech‑Enabled Outbound & Revenue Programs

• Design and operate tech‑driven outbound programs that activate existing lead and account data into pipeline.
• Own sequencing, workflows, and automation within sales engagement and AI‑powered outreach platforms.
• Enable Sales with scalable outbound cadences, templates, and workflows rather than performing SDR‑level outreach.
• Continuously test, optimize, and improve programs using performance data and conversion metrics.

Pricing, Packaging, and Proposal Operations

• Maintain standardized pricing frameworks and packaging that support repeatable selling motions.
• Own proposal templates, pricing tools, and presentation standards to improve speed, accuracy, and consistency.
• Operate lightweight deal desk workflows for non‑standard pricing, approvals, and tracking.
• Ensure pricing and deal data is accurately captured in Salesforce for reporting and forecasting.

Product & Program Launch Operations

• Coordinate the operational execution of product and service launches, ensuring readiness across Sales, partners, and Implementation.
• Partner with Marketing and Product to translate launches into sales‑ready workflows, tools, and processes.
• Ensure launches are tracked, adopted, and measured through defined operational metrics.

Measurement & Continuous Improvement

• Define KPIs for revenue programs, outbound effectiveness, and sales process health.
• Build and maintain dashboards and reporting to communicate performance to stakeholders.
• Use data to recommend and implement improvements to programs, tooling, and workflows.

Requirements

• 4+ years of experience in Revenue Operations, Sales Operations, or GTM Operations.
• Experience owning core sales operations processes and CRM governance.
• Prior experience managing or mentoring operational support roles preferred.
• Strong analytical skills with the ability to translate data into operational improvements.
• Proficiency in Salesforce, sales engagement platforms, and Excel/Google Sheets.
• Comfort working cross‑functionally with Sales, Marketing, Product, and Implementation.

Please note that sponsorship of new applicants for employment authorization, or any other immigration‑related support, is not available for this position at this time.

Benefits

• Collaborate with outstanding people.
• Make an immediate impact.
• Gain well‑rounded experience.
• Work with the latest technologies.
• Community and camaraderie.
• The company provides medical plans with company subsidies and a Health Savings Account (HSA) with a company contribution.
• 401(k) with employer match.
• Paid vacation that increases with tenure, paid holidays, wellness time, paid maternity and bonding leave.
• Company‑paid disability and life insurance.

Equal Opportunity Employer

Alarm.com is an Equal Opportunity Employer.