Sales Operations Program Manager

Marathon Health; United States; Remote; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health & Wellness benefits

Family planning benefits

Paid time off

Job summary

Marathon Health is a leading provider delivering value-based primary care to employer and union plans across the United States. We seek a Sales Operations Program Manager to own and optimize revenue programs, drive data integrity in Salesforce, and partner across teams to accelerate growth.

This role sits at the core of how our sales organization operates daily. The role requires strong organizational and communication skills, a detail-oriented mindset, and experience with cross-functional

Qualifications

• Bachelor’s degree and 5+ years in sales ops or related field.
• Experience coordinating programs with follow-through and stakeholder partnership.
• Experience creating SOPs, playbooks, or process docs.
• PM certification preferred.

Responsibilities

• Coordinate and own operational programs from planning to completion.
• Improve data quality, audits, and reporting in Salesforce.
• Develop SOPs and training materials for ongoing adoption.
• Provide ad hoc reports and dashboards for leadership.

Skills

Strong organizational skills

Excellent communication

Attention to detail

Cross-functional collaboration

Proactive problem-solver

Education

Bachelor's degree in related field

Tools

Salesforce

Excel

PowerPoint

Asana

Smartsheet

Job description

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health

ABOUT THE JOB

The Sales Operations Program Manager plays a critical role in helping the growth organization operate with consistency, accuracy, and momentum. This individual supports and owns key revenue operations programs across new and expansion sales, helping ensure work moves forward efficiently, stakeholders stay aligned, and core processes are executed with precision. This role sits at the center of how the sales organization operates day-to-day. The Sales Operations Program Manager helps ensure that critical processes, data, and workstreams are executed with consistency and accuracy so sellers and leaders can stay focused on driving growth. This role offers broad exposure across revenue operations, meaningful cross-functional partnership, and a strong opportunity to build capability and grow within a scaling organization. The individual in this role is a proactive, detail-oriented operator who brings structure to fast-moving work, follows through reliably, and looks for opportunities to improve how work gets done. They are comfortable managing multiple priorities, coordinating across functions, and serving as a trusted operational partner to sellers, leaders, and cross-functional stakeholders.

ESSENTIAL DUTIES & RESPONSIBILITIES

Program Execution & Process Coordination

• Coordinate, support, and own operational programs and workstreams from planning through completion, helping keep priorities on track and stakeholders aligned.
• Identify process gaps, inefficiencies, and execution risks, and help implement practical improvements that increase consistency and scale.
• Develop and maintain standard operating procedures, process documentation, and playbooks that support repeatability and team effectiveness.
• Support training and adoption of new processes, tools, and operating expectations across the team.

Salesforce Data Quality & Reporting

• Provide day-to-day operational support that strengthens revenue process consistency, data integrity, and team execution.
• Conduct recurring Salesforce data audits to improve record accuracy, completeness, and reporting reliability across the growth organization.
• Review CRM data for completeness and consistency, partnering with go-to-market teammates and other stakeholders to reconcile missing, incomplete, or inaccurate CRM data and reinforce strong data hygiene practices.
• Build ad hoc reports, dashboards, and data views that support growth operations, leadership visibility, and cross-functional decision-making.

QUALIFICATIONS

• Bachelor’s degree and 5+ years of experience in sales operations, revenue operations, business operations, program management, project management, or related field; or equivalent combination of education and experience.
• Experience independently coordinating programs, projects, or workstreams with strong follow-through, stakeholder partnership, and attention to detail.
• Experience creating SOPs, playbooks, or other process documentation for operational teams.
• PM certification, preferred.

DESIRED ATTRIBUTES

• Working knowledge of Salesforce, including data maintenance, record auditing, and reporting.
• Strong organizational skills with the ability to manage multiple priorities and deadlines with accuracy.
• Strong written and verbal communication skills with comfort working across teams, functions, and levels.
• Proficiency in Microsoft Excel, PowerPoint, and other standard business tools.
• Familiarity with data governance, and sales process controls in a CRM environment.
• Knowledge of contract lifecycle management tools, intake processes, or legal request workflows.
• Exposure to program or project management tools such as Asana, Planner, Smartsheet, or similar platforms.

Pay Range: $75,000 - $100,000/yr The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level. This position is also eligible for an annual incentive.

Marathon Health is a leading advanced primary care provider, partnering with employer and union plan sponsors to improve health for millions of Americans. With nationwide onsite, nearsite, and network health centers, and virtual primary care, Marathon delivers a value-based model that enhances the healthcare experience for members and providers, while driving meaningful cost savings for plan sponsors. Marathon is proud to be certified as a Great Place to Work®, reflecting the company's commitment to building an inclusive, high-trust culture where all employees can thrive. Learn more at marathon.health

Marathon Health exists to enable millions of people to live their healthiest lives, one patient at a time.

Marathon Health provides equal employment opportunities to all teammates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Marathon Health is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact [e-mail].

Marathon Health will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind.

All our open positions are listed here on our website and any emails sent from our teammates contain the address “@marathon.health” if you have any questions or concerns about suspicious emails or queries, please don’t hesitate to contact us directly at [e-mail].

Our benefits are built around access to care that works, starting with FREE Marathon Health services for you and your family, which provides unlimited, free primary care, routine labs, select prescriptions, vaccinations, and virtual mental health care for you and your family so that our teammates can do their best work and build better healthcare.

Below are some of our benefit offerings. Eligibility varies based on PT or FT status:

• Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities.
• Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave.
• Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters.
• Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting.
• Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable.

Click here to visit our Benefits page on our Careers page.