Sales Operations & Marketing Coordinator

wildwonder; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

wildwonder is seeking a highly organized Sales Operations & Marketing Coordinator to support day-to-day execution across wholesale, customer experience, trade marketing, and trade show coordination. You will work closely with Sales, Marketing, and Operations to ensure orders, assets, and communications run smoothly in a fast-paced CPG environment.

The role reports to the Head of Sales and involves managing online wholesale orders (Faire and direct/B2B), coordinating sample flow, maintaining

Qualifications

• 3+ years experience in a CPG company or fast-paced startup.
• Experience working with distributors, brokers, and key retail customers preferred.
• Proficient in Google Workspace and Excel.
• Passionate about food and beverage and/or CPG products.
• Strong written and verbal communication skills.

Responsibilities

• Maintain sales collateral including sell sheets, one pagers, centralizing images, coupons, banners, business cards, and in-store materials.
• Produce and distribute weekly sales reporting.
• Support customer onboarding and digital asset management for retailer and distributor platforms.
• Support Sales Operations Manager and S&OP processes and communications across Sales, Marketing, and Supply Chain.
• Coordinate customer communications regarding pricing updates, discontinued items, spec changes.
• Own all online wholesale order processing across Faire and direct/B2B platforms and managing incoming wholesale inquiries to general mailboxes.
• Oversee daily product sample requests, entry, shipping and tracking.
• Manage Brand Ambassador kits/materials and track bonus payouts.
• Manage trade show registrations, kits, track assets, and coordinate shipping and logistics.
• Manage company merchandise inventory, sourcing, and fulfillment.
• Manage ad hoc shipments and oversee FedEx and UPS account administration.

Skills

CPG experience

Distributor & retailer relationships

Detail-oriented

Strong communication

Problem solving

Multitasking under deadline pressure

Team collaboration

Tools

Shopify

Gorgias

WMS

Google Workspace

Excel

Job description

Named one of the fastest growing private companies in America by Inc Magazine 3 years in a row, wildwonder makes a heritage-inspired sparkling drink with gut health benefits. Food is our love language, and we don’t believe in sacrificing taste for health. Our delicious prebiotic & probiotic drinks are distributed nationally and carried by flagship retailers such as Whole Foods, Sprouts, Target, Albertsons Safeway, as well as the most health-conscious companies including Google, Meta, and Doordash. wildwonder has been featured by Shark Tank, The Today Show, Oprah, Forbes, and more.

We are looking for a highly organized, proactive Sales Operations & Marketing Coordinator to support day-to-day execution across wholesale operations, customer experience, trade marketing, and trade show coordination. This role is perfect for someone who thrives in a fast-paced CPG environment and enjoys being the glue that keeps processes running smoothly.

You’ll support the Sales, Marketing, and Operations teams by managing wholesale orders, handling customer experience, coordinating sample flow, maintaining sales collateral and digital assets, and ensuring operational accuracy across programs and platforms. This role will report into the Head of Sales.

RESPONSIBILITIES

Tasks include but are not limited to:

• Maintain sales collateral including sell sheets, one pagers, centralizing images, coupons, banners, business cards, and in-store materials.
• Produce and distribute weekly sales reporting.
• Support customer onboarding and digital asset management for retailer and distributor platforms.
• Support Sales Operations Manager and S&OP processes and communications across Sales, Marketing, and Supply Chain
• Coordinate customer communications regarding pricing updates, discontinued items, spec changes.
• Own all online wholesale order processing across Faire and direct/B2B platforms and managing incoming wholesale inquiries to general mailboxes

Samples & Field Marketing

• Oversee daily product sample requests, entry, shipping and tracking.
• Manage Brand Ambassador kits/materials and track bonus payouts.

Trade Shows & Logistics

• Manage trade show registrations, kits, track assets, and coordinate shipping and logistics.
• Manage company merchandise inventory, sourcing, and fulfillment.
• Manage ad hoc shipments and oversee FedEx and UPS account administration.

REQUIREMENTS

• 3+ years working for a CPG company or fast-paced startup.
• Experience working within the natural, grocery, beverage, or consumer package goods (CPG) industry preferred
• Experience working with distributors, brokers, and key retail customers preferred.
• Passionate about food and beverage and/or CPG products.
• Experience using Shopify, Gorgias, and WMS systems.
• Proficient in Google Workspace and Excel.
• Ability to work under deadline pressure and multitask in a high-paced environment.
• Strong attention to detail with a process-oriented mindset.
• A problem solver, adept at identifying issues and providing effective solutions.
• Strong written and verbal communication skills.