Sales Coordinator (Retail Operations & Portals)

Proud Impact Collective; Boise (ID); On-site; USD 40,000 - 50,000; Full time

Job summary

A vibrant company in the CPG sector is seeking a detail-oriented Sales Coordinator to support retail operations. This entry-level position involves managing retail portals, completing item setup forms, and coordinating promotional submissions and paperwork. Ideal candidates will have at least 2 years of experience in sales coordination or retail operations, strong Excel skills, and a proactive attitude. You will be crucial in ensuring submissions are accurate and timely, supporting effective sales processes that drive brand visibility on shelves.

Qualifications

• 2+ years of experience in CPG sales coordination or retail operations.
• Strong organizational skills with detail management.
• Experience with retail portals and item setup processes.

Responsibilities

• Manage day-to-day activities of retail customer portals.
• Complete new item setup forms and updates promptly.
• Maintain organized records of all retailer paperwork.

Skills

Retail operations

Excel proficiency

Detail-oriented

Clear communication

Process management

Job description

Sales Coordinator (Retail Operations & Portals)

We’re a fast‑growing team of driven entrepreneurs building bold brands in the CPG space. Our focus is simple: execute exceptionally well with our retail partners. That means clean item setups, on‑time submissions, airtight paperwork, and zero surprises. We move fast, work cross‑functionally, and take pride in doing the unglamorous work really well because that’s what wins on shelf.

If you love organization, portals, checklists, and being the person who makes sure everything is submitted correctly and on time, you’ll thrive here.

Role Summary

We’re looking for a detail‑obsessed Sales Coordinator to own the paperwork, portals, and processes that support our retail sales team. This role is heavily executional and operational focused on retail portals, item setup forms, promotional submissions, and internal tracking.

You’ll be the backbone of our retail operations, ensuring that products are set up correctly, promotions are submitted accurately, and all retailer requirements are met without exception.

What You’ll Do

Retail Portals & Item Setup (50%)

• Own day‑to‑day management of retail customer portals (Walmart Retail Link, Target Partners Online, Amazon Vendor Central, Kroger, etc.).
• Complete and submit new item setup forms, item maintenance updates, cost changes, and assortment changes.
• Upload and maintain accurate product data, pricing, case pack info, GTINs, images, and compliance documentation.
• Monitor portals for errors, compliance flags, rejected submissions, and required actions and resolve them quickly.
• Act as the point person for troubleshooting item setup issues and data discrepancies.

Promotions, Paperwork & Submissions (35%)

• Prepare and submit retailer promotional forms, deal sheets, ad agreements, and pricing submissions.
• Maintain promotional calendars and ensure deadlines are met across all customers.
• Track submission status, approvals, and follow‑ups to ensure nothing slips through the cracks.
• Coordinate internal approvals with sales, finance, and operations to keep submissions accurate and aligned.
• Maintain organized records of all retailer paperwork and submissions.
• Support sales team with meeting prep, trackers, and documentation as needed.
• Update CRM and internal trackers with item, pricing, and promo information.
• Help refine and document processes to improve speed, accuracy, and consistency.
• Be the go‑to person who keeps sales operations clean, organized, and audit‑ready.

What You Bring

• 2+ years of experience in CPG sales coordination, retail operations, or account support.
• Hands‑on experience with retail portals and item setup processes.
• Strong Excel and organizational skills; comfortable managing detailed forms and trackers.
• Extremely detail‑oriented, accurate, thorough, and deadline‑driven.
• Comfortable handling repetitive, process‑heavy work while juggling multiple retailers.
• Clear communicator with a proactive, “I’ll handle it” mindset.

Bonus Points

• Experience with food & beverage, wellness, or beauty brands.
• Familiarity with promotional submission workflows at major retailers.
• Startup or high‑growth company experience.
• Enjoys building structure, checklists, and systems from the ground up.

Ready to Join Us?

If you take pride in clean submissions, perfectly completed forms, and keeping retail operations running smoothly behind the scenes we want you. This role is critical to our growth, and your work will directly impact how our brands show up on shelf.

Let’s build something solid, organized, and scalable together.

Seniority level: Entry level

Employment type: Full‑time

Job function: Sales and Business Development

Industries: Food and Beverage Retail